Regional People Advisor

3 weeks ago

Croydon, United Kingdom KwikFit Full time

**About us**
European Tyre Enterprise Limited is an international tyre and automotive service, maintenance and repair business group with annual sales revenues of more than £1 billion across five countries in Europe.

We operate multiple retail brands including Kwik Fit with over 800 centres in the UK and Netherlands as well as Stapletons Tyre Services which sells over 6 million tyres to trade customers in the UK.

Our primary purpose is to keep drivers safe on the road and we achieve this by being the number one choice for our customers, a leading automotive aftermarket employer and an acknowledged innovator in our industry. We can only accomplish this with great people at the heart of what we do.

In choosing to build your career with us you’ll be joining a dynamic and diverse team striving to be the best.

**The role** It will be Field Based/Remote Working, with regional travel required **throughout** the central LDN, Kent and South Coast territory. **Typically we expect 3 days per week out in the assigned area.**

Reporting to the Regional Business Partner, the Regional People Advisor is responsible for delivery of a people centric HR advisory service within an assigned region, aligned to the employee value proposition and people strategy.

The role is responsible for providing advice and guidance to people managers and employees on all people related issues, aligned to our employee value proposition, Company policies and procedures to drive employee advocacy. The role will manage employee relation cases and support organisational design and transformative change initiatives.

Successful delivery of the People Strategy takes place across the entire People Team. This role will need to work collaboratively with the wider People team to support People initiatives.

**Key accountabilities**
- Delivery of a customer focussed high quality and effective HR advisory service to employees and people managers on employment issues.
- Influence, support, and coach managers on a full range of people management matters. including the investigation and disciplinary process, performance management, absence and capability etc.
- Management of employee relations case work for the assigned area including investigation, disciplinary, grievances and appeal. Ensure a member of the People Partner team is present in all appropriate employee relation meetings, ensuring that conduct is always in line with the employee value proposition, and risks to the business are minimised.
- Management of all absence cases including long term absence. Liaising with third party practitioners and occupational health to support employees back into work and provide guidance to managers on any adjustments or additional support that may be required.
- Proactively build and maintain strong, professional, and effective working relationships with people managers, employees, and stakeholders.
- Support employees across the group in the capacity as a Mental Health First Aider and promote other support available i.e. Employee Assistance Programme.
- Deliver training on HR processes, procedures, and employment law through workshops and 1 to 1 sessions.
- Work closely with the Regional Business Partnering team and wider People Team; ensure all business areas have the appropriate level of support.
- Management of sensitive employee issues including death in service and terminal illness.
- Support with organisational design, change, acquisition, TUPE initiatives.
- Maintain accurate HR records, provide efficient administrative services. Capture, analyse and identify key trends
- Undertake exit interviews; capture, analyse, and identify key trends.
- Work within Company procedures, policies and initiatives, aligned to the employee value proposition to drive advocacy.
- Manage employment tribunal cases, from ACAS conciliation through to settlement.
- Support the Regional Business Partner to ensure performance conversations, promotions, reward and recognition, talent, and succession planning initiatives happen. Support the calibration and moderation processes to ensure consistency and fairness.
- Support the Regional Business Partner to review engagement survey results, identify focus areas and create action plans. Understand key trends and feed these into people strategy.
- Support the Innovation and Development Team with the design of people initiatives.
- Work in partnership with wider People Team deliver a seamless and unrivalled employee experience.
- Act as an ambassador for the People Team and ETEL’s values and behaviours at all times.

**Skills & experience**
- Comfortable with travel within assigned area.
- Experience in a people advisory role, managing employee relation cases.
- A comprehensive knowledge of good HR practices and processes.
- A collaborator able to build relationships.
- A passion for delivering a customer centric, high performing service.
- An open and agile mindset.
- Drive and tenacity.
- A strong sense of accountability and ho

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