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Administration Assistant

2 months ago

Manchester, United Kingdom nhs blood and transplant Full time

As an Administrative Assistant with TAS you will work closely with the Nursing team to provide administrative support as well as caring for patients. This involves performing as part of a team in order to ensure the smooth daily running of the unit. Most importantly, it means maintaining the highest standards of care and effectiveness.

Therapeutic Apheresis Services (TAS) in NHS Blood & Transplant is a vital area of modern healthcare, improving patient outcomes and saving lives. As an enthusiastic and motivated individual, your talents can make a positive difference to our team based mainly within Christie Hospital Manchester.

The Therapeutic Apheresis Services team delivers a range of therapeutic apheresis procedures for patients across the country. These include performing stem cell harvests and white cell depletions; providing plasma exchanges for neurology, renal and haematology patients; carrying out red cell exchanges for patients with sickle cell disease.

**Main duties of the job**

In this role within our Therapeutic Apheresis Services (TAS) Unit you will be the first point of contact for internal and external colleagues as well as patients and donors. Your responsibilities will include:

- Co-ordinating the administration for the unit including dealing with telephone calls, updating and organising diaries, collation of test results and filing of confidential patient/donor information
- Working on your own as well as part of a small administrative team and a larger team of specialist nurses
- Recording data for a variety of aspects on spreadsheets
- Supporting your line manager with meeting arrangements, which includes booking meeting rooms, creating agendas and minute taking
- Attending training and development sessions at locations across the country
- After training, operating basic therapeutic apheresis equipment

During busy times, you will be required to support members of the nursing team by providing basic care for patients, donors and visitors attending the unit. This will include welcoming people on to the unit, making refreshments and helping patients and donors who may feel nervous

**About You**

**Qualifications and Training**
- Minimum of GCSE grade C or above including English and Maths or equivalent qualification eg NVQ Level 2, BTEC level 2 **OR** equivalent experience
- Demonstrates commitment to own continous learning and development

**Experience and Knowledge**
- Experience of working with Information Technology using Microsoft Office packages (Word, Excel and Outlook)
- Knowledge of confidentiality and General Data Protection Regulation issues

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

**About Us**

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

Three small words, one big difference - **Caring, Expert** and **Quality**.

Together we'll save and improve more lives than ever