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Customer Service Support
4 months ago
Leicester
Ref: 2274EU1
**COMPANY PROFILE**
Our client is well-established company who is a leader in their field with the global footprint
**RESPONSIBILITIES**
**Customer Service Support**
**Salary: Up to £30,000 pa (DOE)**
**Location: Leicester, Leicestershire
- office based**
At commutable distance from Hinckley, Coventry, Rugby, Northampton, Corby, Oakham, Melton Mowbray, Loughborough, Tamworth, Birmingham, Derby, Nottingham, Leicestershire, Nottinghamshire, Northamptonshire, Warwickshire, Derbyshire.
**REF: 2274EU1**
**Main Duties**:
To deliver the highest level of customer service at all times
**The Role**:
- Deliver Excellent Customer Service
- Ensure that all customer orders are processed and acknowledged
- Double-checked the estimated delivery date with company deadline and guidelines
- Register all customer call into CRM software
- Manage and ensure proactive customers communication
- Keep accurate records and data input
- Deal with customers complaints
**CANDIDATE'S PROFILE**
- **Excellent communications skills with both internal & external customers**:
- **Previous experience within Customer Services**:
- Knowledge of Export documentation would be advantageous
- IT skills (Ms Office, CRM)
- Excellent problem solving skills
**SALARY**
**Up to £30,000 pa (DOE)**
**Keywords**
Customer Service, Customer Care, Order Processing, Shipment, Coordination, Quotation, Documentation, Logistics, Delivery, Sales Administration, Order processing
**APPLY NOW**
**STATUS**
Live
**SALARY**
Up to £30,000 pa
**REFERENCE**
2274EU1
**LOCATION**
Leicester