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Customer Service Support

4 months ago


Leicester, United Kingdom French Selection Full time

Leicester

Ref: 2274EU1

**COMPANY PROFILE**

Our client is well-established company who is a leader in their field with the global footprint

**RESPONSIBILITIES**

**Customer Service Support**
**Salary: Up to £30,000 pa (DOE)**
**Location: Leicester, Leicestershire
- office based**
At commutable distance from Hinckley, Coventry, Rugby, Northampton, Corby, Oakham, Melton Mowbray, Loughborough, Tamworth, Birmingham, Derby, Nottingham, Leicestershire, Nottinghamshire, Northamptonshire, Warwickshire, Derbyshire.
**REF: 2274EU1**

**Main Duties**:
To deliver the highest level of customer service at all times

**The Role**:

- Deliver Excellent Customer Service
- Ensure that all customer orders are processed and acknowledged
- Double-checked the estimated delivery date with company deadline and guidelines
- Register all customer call into CRM software
- Manage and ensure proactive customers communication
- Keep accurate records and data input
- Deal with customers complaints

**CANDIDATE'S PROFILE**
- **Excellent communications skills with both internal & external customers**:

- **Previous experience within Customer Services**:

- Knowledge of Export documentation would be advantageous
- IT skills (Ms Office, CRM)
- Excellent problem solving skills

**SALARY**

**Up to £30,000 pa (DOE)**

**Keywords**

Customer Service, Customer Care, Order Processing, Shipment, Coordination, Quotation, Documentation, Logistics, Delivery, Sales Administration, Order processing

**APPLY NOW**

**STATUS**

Live

**SALARY**

Up to £30,000 pa

**REFERENCE**

2274EU1

**LOCATION**

Leicester