Showroom Host/receptionist

7 months ago


WaltononThames, United Kingdom Walton Audi Full time

To attend to any visitor requirements/monitor customers in the showroom and attend to all their non-selling needs.
- Contact the relevant staff member and introduce them to the customer, ensuring they are aware of the customer’s needs / requirements.
- To operate the switchboard in an efficient, professional manner, answering within 3 rings.
- To ensure messages and enquiries reach the relevant person or department in a timely manner. If this cannot be done messages should be returned within the hour with an estimate of the return call time.
- To ensure that any customer complaint is passed quickly and efficiently to the correct person to deal with the problem.
- To manage the showroom, ensure it is tidy and brochures, stocklists and magazines are up to date.
- To record and maintain sales appointment diary for the show room.
- To maintain the Internet site daily, receiving messages and reply.
- Updating GRP data for Service Department
- Assistance with any other tasks as directed.

**What are we looking for?**
- Excellent communication skills
- Customer and quality focus
- Interpersonal skills and team orientation
- Communication and listening skills
- Committed to providing high quality work
- Ability to work to deadlines
- PC literate

**In addition, we offer first class employee benefits scheme such as**:

- Staff Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Holiday Allowance - Your free time matters to us We offer all our employees 20 days annual leave each year (pro rata) which increases with length of service
- Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan and death in service scheme
- In House training and Brand Training

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 27 per week

**Salary**: £10.42 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount

Schedule:

- Day shift
- Holidays
- Overtime

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Walton on Thames: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Recep01



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