Showroom Host/hostess

7 months ago

StokeonTrent, United Kingdom Pinkstones Toyota Full time

**Job Overview**

In Japan, there is a deep-rooted culture called omotenashi, meaning to ‘wholeheartedly look after guests’. As a Showroom Host, you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for INSERT CENTRE. You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment.

We are all Brand Ambassadors and live and breathe the Toyota brand and values and are by nature passionate about the products and services that we offer.

Joining us as a Host offers you the opportunity to develop your career with one of the world's most prestigious companies, working alongside some of the industry’s best talent. Toyota are the highest ranked Automotive Brand in the world and spend more on R&D than any other company, leading the way in Hybrid engine technology and innovation. We are constantly evolving so there is always something new just around the corner

**Does this sound like you?**

A passion for automotive retail and a willingness to delight customers

Enjoy constantly meeting new people and building rapport and connections

Have strong communication skills and like making people feel welcome and comfortable

Enjoy working as part of a cohesive team

Organised, professional and enjoy keeping your workspace neat and functional

Looking for a long-term career in an industry leading automotive environment

**Highlights of what you will do in your Job**

Greets and welcomes all customers and visitors on arrival into the showroom, and ensures they are guided to the right person at an early stage in the customer journey

Manages several sets of visitors and ensures wait times are kept to a minimum

Ensures customers are offered refreshments

Encourages customers to engage with the product and services in a relaxed environment

Handles basic queries on product, using supporting information, so the customer feels they have been professionally dealt with

Determines the next appropriate interaction to ensure the customer experience is personalised and efficient

Briefs and updates the relevant specialist and updates sales executives on customer needs

Manages and co-ordinates the showroom environment and ambience and ensures the showroom is clean and tidy in accordance with operational guidelines

Handles inbound telephone calls and directs to relevant colleagues

Works with the showroom team to support promotions and events, ensuring brochures are up to date and in the right place

Aware of ‘Voice of the Customer’ data which helps inform your approach to the customer

Maintains accurate customer records, keeping them up to date

Attends training and meetings to continuously learn and gain product knowledge to enable progression in the role

Works as a fully embedded member of the Centre team ensuring sales opportunities are handed over seamlessly to sales colleagues

**Personal Skills**

Excellent communicator

Empathetic, able to anticipate and be authentic in looking after your guests

Team Player

Friendly, engaging and approachable

Proactive and helpful

Excellent organisational skills

Efficient under pressure

**Essential job criteria**

A full UK driving licence.

Eligibility to work in the UK.

Flexible to work hours required to carry out the role effectively and travel (to the training sessions)

This role requires you to be professional, have a smart personal appearance and have high standards of verbal and written communication

**Experience and Qualifications**

Good level of general education; ideally GCSE English and Maths

Good IT and administrative skills

Previous relevant experience within customer services or logistics

Interests that support your work life balance

Clean UK recognised driving licence

**Who we are**

**Job Types**: Part-time, Permanent

**Salary**: From £11.44 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person

  • Host/hostess

    6 months ago

    Stoke-on-Trent, United Kingdom Lunar Restaurants Ltd Full time

    We are looking for a friendly, engaging, upbeat person to join our team at Lunar Wedgwood as a Host/Hostess. You will be the first person our guests meet and the last person our guests end their evening with & we want every interaction to be warm & friendly. We are only open Thursdays - Sundays each week and are open to part time or full time work with...

  • Host/hostess

    6 months ago

    Stoke-on-Trent, United Kingdom Lunar Restaurants Ltd Full time

    If you are take pride in your appearance and enjoy giving great customer service experiences this may be of interest. We are looking for a friendly, engaging, upbeat person to join our team at Lunar Wedgwood as a Host/Hostess. You will be the first person our guests meet and the last person our guests end their evening with & we want every interaction to be...

  • Host/Hostess

    3 weeks ago

    Bexhill-on-Sea, United Kingdom Cinnamon Care Full time

    Host/Hostess £11.44 per hour plus company benefits Full Time Hours to include some weekend working A Top 20 Care Home Group 2024! Awarded One Of The UKs Best Companies To Work For Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support. The Host/Hostess supports all catering...

  • Host/Hostess

    4 weeks ago

    Bexhill-on-Sea, United Kingdom Cinnamon Care Full time

    Host/Hostess£11.44 per hour plus company benefitsFull Time Hours to include some weekend working A Top 20 Care Home Group 2024! Awarded One Of The UKs Best Companies To Work For Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support. The Host/Hostess supports all catering functions...

  • Host/Hostess

    1 week ago

    Bexhill-on-Sea, United Kingdom The Cinnamon Care Collection Full time

    Host/Hostess£11.44 per hour plus company benefitsFull Time Hours to include some weekend workingA Top 20 Care Home Group 2024!Awarded One Of The ‘UK’s Best Companies To Work For’Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support.The Host/Hostess supports all catering...

  • Host/Hostess

    3 weeks ago

    Bexhill-on-Sea, United Kingdom Cinnamon Care Full time

    Host/HostessDo you have the right skills and experience for this role Read on to find out, and make your application.£11.44 per hour plus company benefitsFull Time Hours to include some weekend working A Top 20 Care Home Group 2024! Awarded One Of The UKs Best Companies To Work For Earlsfield Court is a stunning 72 bedded luxurious residential and dementia...

  • Host/Hostess

    3 weeks ago

    Bexhill-On-Sea, East Sussex, United Kingdom Cinnamon Care Full time

    Host/Hostess£11.44 per hour plus company benefitsFull Time Hours to include some weekend working A Top 20 Care Home Group 2024! Awarded One Of The ‘UK's Best Companies To Work For' Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support. The Host/Hostess supports all...

  • Host/Hostess

    4 days ago

    Bexhill On Sea, East Sussex, South East, United Kingdom Cinnamon Care Full time

    Host/HostessAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.£11.44 per hour plus company benefitsFull Time Hours to include some weekend workingA Top 20 Care Home Group 2024!Awarded One Of The ‘UK’s Best Companies To Work For’Earlsfield Court is a stunning 72 bedded...

  • Showroom Host

    7 months ago

    Hay-on-Wye, United Kingdom Sinclair Group Full time

    Job Title: Casual Showroom Host Location: Sinclair Land Rover Hay on Wye  Hours of work: Flexible Position Pays: £11.55 an hour Are you passionate about customer service? Do you enjoy meeting new people? We currently have an exciting opportunity for a Casual Showroom Host to help our teams during busy times, holidays and sickness at our...

  • Ward Hostess/host

    6 months ago

    Southend-on-Sea, United Kingdom Compass Group Full time

    Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Host / Hostess to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining...

  • Ward Hostess/host

    6 months ago

    Southend-on-Sea, United Kingdom Compass Group Full time

    **Ward Hostess/Host - Southend Hospital**£11.45 per hour, 16.25 hours per week Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Host / Hostess to join the Medirest...

  • Ward Hostess/host

    7 months ago

    Westcliff-on-Sea, United Kingdom Compass Group Full time

    Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Host / Hostess to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining...

  • Ward Hostess/host

    7 months ago

    Southend-on-Sea, United Kingdom Compass Group Full time

    Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Host / Hostess to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining...

  • Ward Hostess/host

    7 months ago

    Westcliff-on-Sea, United Kingdom Compass Group Full time

    £11.45 per hour, 36 hours per week Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Host / Hostess to join the Medirest Family. We are looking for new members to join...

  • Ward Hostess/host

    6 months ago

    Westcliff-on-Sea, United Kingdom Compass Group Full time

    £11.45 per hour, 36 hours per week Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Host / Hostess to join the Medirest Family. We are looking for new members to join...

  • Ward Hostess/host

    7 months ago

    Westcliff-on-Sea, United Kingdom Compass Group Full time

    Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Host / Hostess to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining...

  • Cinnamon Care | Host/Hostess | bexhill

    3 weeks ago

    Bexhill-on-Sea, East Sussex, United Kingdom Cinnamon Care Full time €11

    Host/Hostess £11.44 per hour plus company benefits Full Time Hours to include some weekend working A Top 20 Care Home Group 2024! Awarded One Of The UKs Best Companies To Work For Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support. The Host/Hostess supports all...

  • Host/hostess & Shot-sales Team

    7 months ago

    Newark-on-Trent, United Kingdom Effervescent Entertainment Ltd Full time

    We are hiring host/hostesses & shot-sales teams to work in our location in Newark! About the role: - This role involves upselling and promoting spirits and 'shots' to customers in nightlife venues & festivals across the area - Work is available every weekend as well as weekdays. Opportunities to work in Nottingham are also available for those who can...

  • Ward Hostess/host

    6 months ago

    Stockton-On-Tees, United Kingdom NTH Solutions Full time

    We are seeking a Ward Host to join our catering team, to work on our University Hospital of North Tees site. This is a fantastic opportunity to join a supportive team, to help provide a high quality and efficient, patient orientated catering service working within the ward areas. Full training will be provided, so previous experience is not essential, and...

  • Ward Hostess/host

    7 months ago

    Stockton-On-Tees, United Kingdom NTH Solutions Full time

    We are seeking a Ward Host to join our catering team, to work on our University Hospital of North Tees site. This is a fantastic opportunity to join a supportive team, to help provide a high quality and efficient, patient orientated catering service working within the ward areas. Full training will be provided, so previous experience is not essential, and...