Administration Assistant
2 months ago
**Job Overview**
We are looking for an Admin Assistant to join us for a 6-month period due to the implementation of a new business wide system. You will work within the Customer Service department providing support and assistance to both Customer Care and Order Input.
**Responsibilities**
**Customer Care**:
- Create a basic case and assign to customer care advisor
- Complete Amazon Invoices
- Obtain information for Irish POD’s and create a Case
- Obtain POD’s from carrier website
- Create a basic case
**Order Input**:
- Print P3 orders
- Basic order processing
**Person Specification**
**Essential requirements**:
- Proficient on all Microsoft systems, Word / Excel
- Good communication skills, in person and over the phone
- Excellent attention to detail and problem solving skills
- Ability to follow Service Level Agreements
- Proactive
- Organised
- Ability to work well within a team setting
- Friendly, approachable nature
**Job Type**: Temporary contract
Contract length: 6 months
**Salary**: £10.40-£10.42 per hour
**Benefits**:
- Flexitime
Schedule:
- Flexitime
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: CUST/AD
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