Customer Onboarding and Support Executive
2 weeks ago
This market-leading tech company works with approx 600 schools nationwide, helping them list their facilities for hire via their platform.
They are looking for a Customer Onboarding and Support Executive to act as front-line support for their schools. From onboarding, to training, to helping with the day-to-day use of their platform.
If you are a high energy, passionate people person who is committed to providing great service, then this is the job for you (especially if you're looking to join a small, friendly team)
?? Day-today responsibilities:
- Working to ensure assistance is provided in a timely manner
- Delivering webinar sessions for clients on how to use our platform
- Continually striving to provide customer service of the highest standard and exceeding expectations
?? About you:
*
- You are passionate about a career in Customer Support
- You are solutions orientated and have strong levels of initiative
- You are tech savvy, picking things up quickly and explaining them in clear and simple terms
- You consistently take initiative and ownership to best serve clients
- You are an effective communicator with excellent verbal and written communication
?? Benefits:
- Casual dress
- Hybrid working (3 days in office)
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