Customer Representative

2 months ago


Birmingham, United Kingdom ALPHAATOMIC LTD Full time

As a Customer Representative, you will be the primary point of contact for our valued clients, assisting them with inquiries, resolving issues, and ensuring a positive experience with our company.

**Responsibilities**:

- Answer incoming customer calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products and services to customers
- Up sell products and services to maximize sales opportunities
- Assist customers with placing orders, processing returns, and resolving any issues or complaints
- Communicate effectively with customers to ensure their satisfaction

**Qualifications**:

- Strong communication and interpersonal skills
- Ability to analyse customer needs and provide appropriate solutions
- Excellent phone etiquette and customer service skills

**Salary**: From £24,413.68 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Birmingham (preferred)

Work Location: In person

Application deadline: 06/03/2024



  • Birmingham, United Kingdom KC Group Full time

    We are working with a leading telecommunications organisation who are looking for a **Customer Representative** to join their team on a 26-week fixed-term contract. Working hours are 8:00am - 4:00pm and the role offers an hourly rate of £13.33 per hour/ **Roles and Responsibilities of the Customer Representative**: - Dispatching of engineers to send out...


  • Birmingham, United Kingdom KC Group Full time

    We are working with a leading telecommunications organisation who are looking for a **Customer Representative** to join their team on a 26-week fixed-term contract. Working hours are 8:00am - 4:00pm and the role offers an hourly rate of £13.33 per hour/ **Roles and Responsibilities of the Customer Representative**: - Dispatching of engineers to send out...


  • Birmingham, United Kingdom Channel Partners Limited Full time

    We are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing excellent customer service and support to our clients. This is a great opportunity for individuals who are bilingual and have strong communication skills. **Responsibilities**: - Communicate with customers in person to address...


  • Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

    **CUSTOMER SERVICE REPRESENTATIVE** **BIRMINGHAM** **£21k-£23k** **Permanent position** Customer Service Representative required for a fantastic Business Banking client based in Birmingham City Centre. This is a brilliant opportunity to join a successful and well-established Customer Service team in the Heart of the City. Reporting to the Call Centre...


  • Birmingham, United Kingdom Elitep Full time

    Our client, based in Northfield, are seeking a Customer Survey Representative, who's primary responsibility is to contact existing customers via telephone and conduct brief reviews of their service experiences. As a Customer Survey Representative, your role is crucial in gathering valuable feedback to enhance customer satisfaction and improve service...


  • Birmingham, United Kingdom Communications and Solutions Partners Group Full time

    We are currently seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. **Duties**: - Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner - Up sell products or services to customers when appropriate - Analyse customer needs and...


  • Birmingham, United Kingdom Vantage Point Solution Full time

    We are in need of a full time Customer Service Representative to join our expanding team in Birmingham. Customer Service is a pivotal part of what we do. If you love interacting with others and feel confident in your ability to communicate well with customers, please submit your CV. Customer Service Representatives are tasked with interacting with customers...


  • Birmingham, United Kingdom Vantage Point Solution Full time

    We are in need of a full time Customer Service Representative to join our expanding team in Birmingham. Customer Service is a pivotal part of what we do. If you love interacting with others and feel confident in your ability to communicate well with customers, please submit your CV. Customer Service Representatives are tasked with interacting with customers...


  • Birmingham, United Kingdom CONNECTED L GROUP Full time

    Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Representative and be a key player in delivering outstanding support to our valued customers. **Responsibilities**: - Provide exceptional customer service to clients - Answer customer inquiries and resolve...


  • Birmingham, United Kingdom Digiden Ltd Full time

    **Customer Service Representative** Our client DP Building Systems are a well-established distributor of cable management, cabling and electrical wholesale solutions who based out of Perry Barr, Birmingham. Due to continued growth and new contracts won, they are looking for an Customer Service Representative to join the busy and vibrant sales team. Their...


  • Birmingham, United Kingdom Vision Glasgow Full time

    Seeking Ambitious and Driven Team Players for Top Customer Service Representative Roles based in Birmingham! Are you a highly motivated and competitive individual who thrives on providing exceptional customer experiences? We are actively looking for dynamic team players to join our elite team as Customer Service Representatives. **About Us**: At Vision, we...


  • Birmingham, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be the first point of contact for our customers, providing excellent service and support. This is a great opportunity to work in a dynamic and fast-paced environment, interacting with a diverse range of...


  • Birmingham, United Kingdom Pertemps Redditch Commercial Full time

    My client is a growing logistics company who are currently looking for x3 Customer Service Representatives to join their team. As a Customer Service Representative, you’ll play a crucial role in ensuring our customers have a positive experience with my clients services. Your high-energy approach and exceptional customer service skills will be essential in...


  • Birmingham, United Kingdom On Logistics Full time

    As a Customer Service Representative you will be dealing with queries, process, record and obtain claims and invoices. Managing customer relationships and being the face of our customer service team. - Adhere to On Logistics company values - Adopt a best practice culture on all aspects of Health & Safety, ensuring full compliance with policies and...


  • Birmingham, United Kingdom The ZipYard Full time

    **Job Summary**: We are seeking a skilled and customer-oriented Customer Service Representative to join our team at our Birmingham City Centre store. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for individuals who enjoy helping...


  • Birmingham, United Kingdom On Logistics Full time

    As a Customer Service Representative you will be dealing with queries, process, record and obtain claims and invoices. Managing customer relationships and being the face of our customer service team. - Adhere to On Logistics company values - Adopt a best practice culture on all aspects of Health & Safety, ensuring full compliance with policies and...


  • Birmingham, United Kingdom Channel Partners Group Full time

    To excel in this role, you will have excellent communication and networking skills, and a strong presence on social media. Previous experience as a brand ambassador or similar role is strongly desired, as well as knowledge of sales and marketing principles. **Responsibilities**: - Familiarizing yourself with the company’s mission, vision, and goals. -...


  • Birmingham, United Kingdom Channel Partners Group Full time

    To excel in this role, you will have excellent communication and networking skills, and a strong presence on social media. Previous experience as a brand ambassador or similar role is strongly desired, as well as knowledge of sales and marketing principles. **Responsibilities**: - Familiarizing yourself with the company’s mission, vision, and goals. -...


  • Birmingham, United Kingdom Relay Group Limited Full time

    As a Customer Service Representative, you will be the first point of contact for our customers, providing outstanding support and assistance. You will handle inquiries, resolve issues, and ensure a positive experience for every customer interaction. **Duties**: - Provide exceptional customer service and support to customers via various face to face...


  • Birmingham, United Kingdom Page Personnel - UK Full time

    Exciting new vacancy - Reputable organisation **About Our Client**: Our client is a large global company that operates across various markets worldwide. With a workforce of thousands of employees, they are known for their commitment to customer service and quality products. - Responding promptly to customer inquiries. - Single point of contact for customers...