Customer Representative

2 weeks ago


Birmingham, United Kingdom KC Group Full time

We are working with a leading telecommunications organisation who are looking for a **Customer Representative** to join their team on a 26-week fixed-term contract.

Working hours are 8:00am - 4:00pm and the role offers an hourly rate of £13.33 per hour/

**Roles and Responsibilities of the Customer Representative**:

- Dispatching of engineers to send out to customer sites to fix technical issues.
- Scheduling engineers' workload via relevant systems.
- Consistent communication with both internal and external customers, ensuring a quality service is maintained and up to the agreed standards.

**To be considered for the role of Customer Representative you will require**:

- The ability to work independently and as part of a wider team.
- Strong administration experience, particularly within MS Office Applications.
- Excellent communication and organisational skills.

For more information on the role please contact Michael on 0121 705 0077.

**Job Type**: Temporary contract
Contract length: 6 months

**Salary**: £13.33 per hour

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: m03241



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