Customer Service Advisor

4 weeks ago


Liverpool, United Kingdom SA4 Call Full time

As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional service and support. You will play a critical role in maintaining positive customer relationships and ensuring their satisfaction with our products or services.

**Responsibilities**:

- Provide exceptional customer service to clients in person
- Analyse client needs and recommend appropriate solutions
- Communicate effectively with clients through various face to face channels
- Collaborate with internal teams to resolve client issues and ensure customer satisfaction

**Requirements**:

- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and record keeping
- Ability to work independently as well as part of a team

If you meet the requirements listed above and are ready to join our team.

**Salary**: From £23,767.99 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person

Application deadline: 28/02/2024



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