Senior Office Administrator
2 months ago
We are currently looking for a Senior Administrator to work on Energy Efficiency Scheme Administration, this entails working across multiple projects meaning you will need to have exceptional organisational skills.
Full training will be provided for the role, which will cover a range of detailed compliance checks. This is an office based role.
Job Responsibilities & Competence
- Provide Customer Service skills to all residents ensuring they fully understand the Energy Efficiency work being programmed for their property
- Liaise with Field Operatives to ensure all work requirements are fully understood and actioned as per customer requirements
- Progress compliance queries, and quality control reports in a timely manner to ensure accurate submission details are maintained and up to date on the reporting systems.
- Support the team in any installation requirements
- Compile data and conduct routine tasks to support City Energy
- Other ad hoc tasks aligned to the role
Qualifications & Capabilities
Interpersonal Skills & Abilities
- Good organisational skills
- Good customer service skills
- Good communication skills
- Must be numerate and literate
- Logical, analytical and resourceful
- Excellent attention to detail and accuracy
- Self motivated and able to follow through on tasks
- Must be able to work alone but also contribute as part of a team
IT skills
Must be computer literate with all Microsoft and Google software
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00-£30,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer Service: 2 years (preferred)
Work Location: In person
Reference ID: 221222
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