Client Coordinator

3 weeks ago

Cheddar, United Kingdom The FSC Group Full time

We have an exciting new opportunity for an **FSC **Client Coordinator **to join our team based at our head office in **Cheddar**. You will join us on a **full time, permanent **basis, working Monday - Friday **and in return, you will receive a **competitive salary of £25,000 per annum, plus benefits.**

**About us**:
FSC is a family business with more than 30 years of award-winning experience in creating, rolling out and managing bespoke customer food-on-the-move solutions. Our customers include a selection of blue-chip companies in various industries, such as Shell, National Trust, HMS Host and Dunelm.

We offer a range of consultancy services drawing on our in-depth knowledge of the food-on-the-move sector and have managed projects in South America, North America, Asia, Scandinavia and several European countries.

Our Head Office is located in the world-famous village of Cheddar and we have an Innovation Centre near Bristol in Flax Bourton. Although many of the team are based throughout the UK and Europe, we regularly get together to review performance, share best practice and socialise As well as working in a challenging and fast-moving environment, we believe it’s important to have a big chunk of fun and no day is ever the same at FSC.

**Benefits you** **will receive**:

- Competitive basic salary of £25,000 per annum
- 20 days holiday + your birthday off
- Health care scheme
- Other company benefits

**About the Client Coordinator role**:
As our Client Coordinator,** **you will be reporting to the FSC Business Development Director and be primarily responsible for identifying and executing efficiency improvements in the various ordering, reporting and presenting systems, along with the compiling, analysing and circulation of weekly company performance data and presentations.

The role also involves working closely with the FSC Direct Customer Services Manager and will have an agreed set of individual KPIs to deliver which are predominantly based on the implementation and improving of Company practises and information systems.

**Key tasks of our Client Coordinator include**:

- The generation of sales, conformance and K.P.I. reports and observations for use by the Business Development Director, Account Managers and Financial Director.
- Engaging and building relationships with Customers and Suppliers to ensure optimum integration of ordering and information systems.
- Working closely with the FSC Direct Customer Services Manager to identify process and system improvements.
- Working with the FSC Direct Account Managers to identify, generate and supply weekly customer performance data and reports.
- Supporting the ongoing introduction and developing of a new ordering and invoicing system.
- Planning and constructing of internal and external presentations for both current and potential customers.
- Attending weekly meetings with the FSC Direct team
- Providing support to the FSC Direct Customer Services Team as and when required

**What we’re looking for in our Client Coordinator**:
**Essential**
- 5 GCSEs, including Maths and English

**Experience**
- Employment history of frontline customer interaction
- Demonstrate previous experience of database handling and record keeping
- Report generation and presentation experience

**Requirements and Skills**
- Adaptable, conscientious and self-motivated
- Willing to learn through personal development
- Strong project management and reporting skills
- Strong prioritisation skills
- Confident and resilient ways of working
- Able to objectively identify best working practices
- A willingness to approach challenges from all angles
- Strong communication and negotiating skills
- Excellent understanding of all Microsoft programs, especially **Excel and PowerPoint**
- You will also be required to perform any other duties and objectives as required from time to time in order to contribute effectively to the achievement of the business aims and objectives._

If you feel have the skills and experience to become our **Client Coordinator**, please click **‘apply’** now. We’d love to hear from you

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