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Medical Secretary

3 months ago

Exeter, United Kingdom St Thomas Medical Group Full time

St Thomas Medical Group has an excellent reputation as a friendly, hardworking, high achieving, accredited training medical group. The practice has 3 sites across Exeter and has been rated as outstanding by CQC. We operate from 3 premises and serve a patient population of approximately 41,000 patients which also include the Exeter University students. St Thomas Medical Group is one of the largest Practices in the South West and has 4 surgeries in the local area.

We have a good team ethic and all staff members are welcoming and supportive of each other.

You will receive 5 weeks annual leave and be able to enrol into the NHS pension scheme.

Duties to include:

- Typing duties including referrals, private medical referral and medical reports using Lexacom audio dictation system
- Answering of telephone queries from patients, clinicians and other agencies.
- Working as part of a team to provide secretarial support to all clinicians and other members of staff
- Dealing with Subject Access Requests
- Seeing and advising patients with any queries

**Necessary skills**
- An understanding, acceptance and adherence to the need for strict confidentiality.
- An ability to use own judgement, resourcefulness and knowledge to respond to queries and requests.
- Excellent communications skills and an ability to listen, empathise and use diplomacy when interacting with patients.
- Ability to work as part of an integrated multi-skilled team of clinicians and administrative staff.
- Able to work under pressure and adapt to changes whilst working at a high standard.
Computer literacy with accurate keyboard skills and experience of word-processing (Microsoft Word) combined with the ability to acquire new skills on clinical system Systm1

**Job Type**: Part-time

**Salary**: From £11.05 per hour

Expected hours: 22.5 per week

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Day shift

Work Location: In person

Application deadline: 31/03/2024