Customer Legal Advisor

3 days ago

Brunswick Business Park, United Kingdom Slater & Gordon (UK) LLP Full time

**Customer Legal Advisor (LAT) - LPC**

**Location:Liverpool**

**Salary:£Competitive**

**Contract Type:Permanent**

**Position Type:Full Time - Shift Pattern -Flexible to work shift patterns (Monday - Friday between 8am-6.30pm, 1 in every 3 Saturdays 9am
- 5.30pm)**

**REQUIREMENT OF ROLE - working towards or completion of LPC**

Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.

Due to continued success we are currently looking for a number of Legal Advisors (Studying towards LPC or equivalent) to join the Legal Advice Team in our Liverpool office. This is an excellent opportunity for someone wanting to start their legal careerand gain experience in one of the UK’s largest consumer law firms.

Client service is at the heart of Slater and Gordon and we take pride in the impressive headlines we generate, demonstrating our range of work and the relentless pursuit of justice by our Solicitors.

At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their fullselves to the job and invest in the company’s future. Our people see value in their work and are eager to do well in their roles. Our values ensure that all our employees are working towards the same goals.

If you have got the talent, ambition and focus and are looking for a stimulating and rewarding career we would love to hear from you.

**Responsibilities to include**:

- Providing legal advice on a broad spectrum of the law including family/matrimonial matters, consumer issues, property, employment law, wills and probate
- Primary point of contact for numerous trade unions
- Registering new motor accident claims
- Liaising with different insurers and third parties
- Understanding the needs of clients and providing a high level of customer service
- Conducting legal research for all queries which cannot be answered immediately
- Managing enquiries from existing clients regarding the progress of their enquiry using bespoke databases.

**About You**:

- Experience in legal research on legal databases such as PLC
- Confident and professional telephone manner
- Excellent communication skills
- Strong organisational and prioritisation skills
- Proficient in the use of Microsoft Office

**Company Values**:
Our values provide the framework for how we engage with our colleagues, customers, and stakeholders. These behaviours and values must be demonstrated in the role and across the business.

We do what we say we will

We own it, we sort it

We don’t wait, we create

We respect and encourage each other

We make time to live

**What we offer in return**:
We offer a flexible agile working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance.The opportunity to develop a rewarding and successful career with an award
- winning law firm.

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