Operational Services Coordinator

2 months ago


York, United Kingdom Nimbuscare Ltd Full time

**Operational Services Coordinator**

**Salary: £26,500 per annum**

**Tenure: Permanent**

**Hours: 37.5 per week**

**Job Summary**:
The post holder will be responsible for the day-to-day management of the administrative function within the Operational Services Team.

The post holder will provide higher level administration support and service co-ordination across the Operational Services Team contracts.

The post holder will contribute to the planning and delivery of contracts and will support the improvement of processes and procedures to ensure effective contract delivery.

The post holder will need to demonstrate the ability to work collaboratively with administrative staff as well as clinical colleagues to facilitate effective and integrated clinical care.

The post holder will need to respond to and resolve challenging operational issues decisively and effectively and meet performance targets and deliver to tight deadlines whilst efficiently managing a complex and changing workload. An eye for detail whilst working under pressure is essential, as is having a good grasp of data and information whilst simultaneously providing proactive, confident, and visible leadership to the Operational Services Team Administrators.

**Main Duties and Responsibilities**:
Duties may be varied from time to time under the direction of the Operational Services Manager dependent on current and evolving Nimbuscare contracts:

- To have direct line management responsibility for the Operational Services Administrators including 121’s, annual appraisal reviews, absence, annual leave and performance related issues.
- To work with and support the Operational Services Administrators in undertaking tasks and referrals on SystmOne.
- Ensure effective processes and procedures are in place to support the monitoring and tracking of performance and recording of activity.
- To be responsible for the effective operation of all administrative functions, managing issues efficiently and escalating concerns appropriately.
- On a day-to-day basis manage and prioritise own workload to ensure tasks are completed effectively and ensure deadlines are met with minimum supervision.
- Be flexible with the workload and demands of the service and be able to manage conflicting deadlines whilst working proactively.
- Recognise and work within own competence.
- Provide administrative support with monthly reporting submissions.

**Closing Date: Sunday 2nd April 2023 at 23:59**

**Provisional Interview Date w/c 10th April 2023**

**About us**

Nimbuscare is one of the largest ‘at scale’ providers of primary care in the North of England, caring for more than 250,000 patients across our 11 Member GP Practices.

We work collaboratively across the York area delivering new, innovative and sustainable health care services.

As leaders in local care, our goal is to work together across the health and care system to improve the health, wellbeing and experience of our patients.

In line with the General Data Protection Regulation (GDPR), Nimbuscare will use and hold your personal data for the intended purpose.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

**Job Types**: Full-time, Permanent

**Salary**: £26,500.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 02/04/2023



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