Visitor Activities Officer
5 months ago
ZSL - Whipsnade Zoo
- East Midlands**Contact**:
**Sector**:
- Education**Type**:
- Paid**Contract type**:
- Full-time**Salary**:
- £22,625 (Inclusive of 10% weekend enhancement)**Overview of the Role**
Visitor Activities Officers play a crucial role in the visitor facing journey delivering excellent customer service and ensure the programme is aligned to the Zoo Proposition and ZSL 200 Strategy. Post holders will work closely with the Visitor activities and events teams to develop our high quality, engaging and interactive programme of talks, tours, shows, workshops, and other pop-up experiences.
**Key Responsibilities**
- Being an ambassador for ZSL at all times by welcoming visitors and creating a safe, relaxed, inspiring, and fun environment that inspires them to live in a world where wildlife thrives.
- Deliver the Visitor Activities Programme, including on-site talks, family workshops, staged presentations, seasonal events, online activity, and community-based activity in line with the Engagement Quality Framework and meeting KPI targets.
- Deliver ZSL’s daytime commercial experiences portfolio for groups of children aged 5-10.
- Develop content for the Visitor Activities Programme, for example by writing scripts and activity plans, ensuring all relevant information is factually correct.
- Ensure the health & safety, welfare and security of visitors and animals on site, supporting any site wide responses to visitor emergencies and sensitive situations.
- Demonstrable experience and passion for delivering an exceptional visitor experience.
- Experience in communicating science and conservation topics to a wide variety of audiences.
- Experience in developing innovative activities for an informal education setting.
- Knowledge and understanding of engagement techniques for creating high quality interactions for different audience types.
- Excellent people and communication skills, enabling strong relationships.
**About Us**
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
**What do we offer?**
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension.
- Flexible working - talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays - 25 days annual leave allowance, plus UK bank holidays
- Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan to buy a season ticket for travel between home and work
- Family friendly policies - we offer enhanced maternity and paternity packages
-
Visitor Services Assistant
5 months ago
East Linton, United Kingdom The National Trust for Scotland Full timeTo maximise our visitors’ enjoyment of Preston Mill & Phantassie Doocot by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure. Specifically, to ensure the smooth and safe operations in Admissions, Tours, Retail, Catering and Events activities making the...
-
Visitor Experience Assistant
6 months ago
East Kilbride, United Kingdom National Museums Scotland UK Full time**National Museums Scotland** is one of the leading museum groups in Europe. With one of the largest and most diverse collections in the world, we are responsible for the acquisition, preservation and display of a substantial part of Scotland’s cultural, historic and national heritage. Millions of local and international visitors enjoy our four museums...
-
Museum Visitor Services Supervisor
1 month ago
West Midlands Combined Authority, United Kingdom Sandwell Metropolitan Borough Council Full timeSandwell Museum Service is seeking a motivated and enthusiastic Visitor Services Officer to oversee the day-to-day operations of Haden Hill House and Haden Old Hall. The successful candidate will deliver exceptional customer care and public service to visitors of all ages and backgrounds. Key responsibilities include supervising front-of-house staff,...
-
Visitor Assistant
6 months ago
East Cowes, United Kingdom English Heritage Full timeAs an Osborne Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. This is a varied role and some days will be busy from start to finish, whereas others may be quieter especially on the wetter days! No two days are the same. Osborne was once...
-
Security Officer
4 weeks ago
East Midlands, United Kingdom Sodexo Full timeAs a Security Officer at Sodexo, you will play a vital role in ensuring the safety and security of our clients and the building they work in. This position requires a high level of interaction with ex-offenders and probation staff, making it a unique and rewarding opportunity.Key Responsibilities:Greet staff and visitors, ensuring they adhere to security...
-
Support Officer
6 months ago
East Midlands, United Kingdom Bardwood Full time**About the role** Title - Retail Security Officer Pay Rate - 10.90 Location - East Midlands Shift Timings - 40hrs per week minimum, Various, Monday to Sunday You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. **Your main...
-
Active Outdoors Assistant
5 months ago
East Bergholt, United Kingdom National Trust Full timeYou'll provide a warm welcome to visitors when they want to hire a boat, helping them have a safe and enjoyable time on the river. This role is physical and is based in the open air most of the time. You'll be working as part of a team of Active Outdoor Assistants, as well as a wider property team of staff and volunteers. This role is based on annualised...
-
Office Administrator
5 months ago
East Ham, United Kingdom Global Security Guards LTD Full time**Job description** As a office admin, you play a critical role in overseeing and managing the security operations within an organization. Your responsibilities encompass a wide range of tasks to ensure the safety and protection of assets, personnel, and information. The following are key duties and responsibilities associated with this role: **Duties and...
-
Marina Officer
2 weeks ago
Northampton, Midlands, Northamptonshire, United Kingdom HAYS Full timeMarina Officer - Weekends for now / increased hours within the week / immediate start / Northampton Based You will be working in a Marina that has a secluded, countryside feel whilst being within easy walking distance of Northampton town centre.Working Hours: Saturday 10am to 4pm Sunday 10am to 4pm Extra working hours in the week if asked to cover Marina...
-
Security Officer
1 month ago
East Liverpool, Ohio, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Security Officer to join our team at the High Secure Services Security Department. As a Security Officer, you will play a critical role in ensuring the safety and security of our patients, staff, and visitors.Your primary responsibilities will include:Monitoring and responding to alarm...
-
Security Operations Officer
4 weeks ago
East Hendred, Oxfordshire, United Kingdom Staffline Full timeJob Title: Security Operations OfficerJob Summary:We are seeking a highly skilled Security Operations Officer to join our team at Staffline. As a Security Operations Officer, you will be responsible for monitoring the CCTV cameras, using security systems to detect suspicious activity, and responding to security incidents.Key Responsibilities:Monitor CCTV...
-
Corporate Security Specialist
4 weeks ago
East Midlands, United Kingdom BidvestNoonan Full timeA fantastic opportunity has arisen for a Corporate Security Officer to work at a prestigious premises for Bidvest Noonan. As a Security Officer, you will be responsible for providing an efficient, effective, and professional security service.Duties as a Security OfficerTo meet and greet all visitors promptly, using the correct protocols to ensure that each...
-
Pa / Office Administrator
6 months ago
East London, United Kingdom Hireonline Full time**PA / Office Administrator - Luxury brand** - London, West End - £29,000 to £30,000 + Benefits We are looking for an experienced PA to join this exciting luxury brand, providing PA support to their dynamic team. Based in the heart of the West End. This is an important hire within the business with great potential to develop the role and make it your...
-
Income and Events Officer
5 months ago
West Midlands, United Kingdom SEVERN TRENT Full time**Please be aware this role is a 12 month fixed term contract** Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank, each toilet flushed is only possible because of the 7,000 brilliant...
-
Security Officer Position
4 weeks ago
East Knighton, Dorset, United Kingdom Staffline Full timeJob Title: Security Officer PositionWe are seeking a skilled Security Officer to join our team at Staffline. As a Security Officer, you will be responsible for ensuring the safety and security of our customers, staff, and premises.Key Responsibilities:Conduct searches and patrolling the premisesDeal with security incidents and de-escalate situationsProvide...
-
CCTV Security Professional
2 weeks ago
East Midlands, United Kingdom Sodexo Full timeAbout the RoleAs a CCTV Security Officer, you will play a vital role in ensuring the safety and security of clients and staff at our Branston depot. This is an exciting opportunity to make a real difference in the lives of others.Key ResponsibilitiesGreet staff and visitors, enforcing security protocols while maintaining a safe environment for all building...
-
Nightclub Security Officer
5 months ago
East London, United Kingdom JUST PROTECT IT LIMITED Full timeVarious door supervisor positions available regular hours with weekly pay in London East, Greater London area Nightclubs Security officer. '''Duties''' - Patrol and monitor premises regularly to maintain a safe and secure environment - Monitor surveillance cameras and alarms to identify potential security threats - Respond to alarms and investigate...
-
Senior Learning Officer
5 months ago
East Midlands, United Kingdom BIAZA Full timeZSL - Whipsnade Zoo - East Midlands**Contact**: **Sector**: - Education**Type**: - Paid**Contract type**: - Full-time / Part-time**Salary**: - £31,283**Overview of the Role** As part of the People evaluation for the Zoo, it is essential the reach and impact of our learning programme is evaluated so we’re able to continually improve the offer of the...
-
Office Administrator
3 months ago
London, South East, UK, United Kingdom Hays Full timeLooking for a permanent Office Administrator to join a leading charity organisation in London Bridge Your new company This charity is part of education services focused on supporting schools to achieve the best possible outcomes for children and young people, bringing out the best in their pupils and their staff. They provide a range of services that are...
-
Senior Press Officer
5 months ago
South East, United Kingdom BIAZA Full timeZSL - London Zoo - South East**Contact**: **Sector**: - PR/Marketing**Type**: - Paid**Contract type**: - Full-time**Salary**: - £40,690**Position Details**: **Position**: Senior Press Officer - London Zoo (Press department, full-time, three-year fixed term contract) **Salary**:£40,690 (Inclusive of London Weighting) per annum **Location**: Regents...