Head of Employee Relations

6 months ago

Hatfield, United Kingdom Ocado Group Full time

**_Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status._**

**About the role**

Are you ready to lead and drive impactful change in employee relations? Ocado Group is seeking an experienced and passionate Head of Employee Relations to take charge of our UK employee relations landscape while overseeing global and regional policies, fostering a positive workplace for our talented people.

In this role you will own, lead and deliver all employee relations cases in the UK in conjunction with the People Advisors. Utilising data and trend analysis you will facilitate programs and initiatives that aim to continuously improve the employee relations service to internal stakeholders.

**In this role you will;**
- Proactively monitor the UK employee relations and industrial relations landscape (e.g. to assess external problems UK businesses or industries are facing) and report to senior management in the People function with recommendations / proposals on actions or initiatives.
- Work collaboratively with all stakeholders and in particular with the UK Leads in Technology Solutions to ensure timely input, active consultation and alignment on approach; to identify any required differences, etc.
- UK caseload management for resources and workflow to ensure quality and timely delivery, whilst maintaining strong team health and high levels of engagement.
- Support and own UK large or small programmes of work that include collective consultation etc
- Provide case support to UK team members, ensuring the teams handle case work consistently and to a high-standard.
- Actively own certain aspects of UK casework, typically where cases are particularly complex and/or at very senior levels.
- Ensure learnings are collated and shared amongst the UK team to ensure casework drives learning and a feedback loop.
- Utilise employee data and trend analysis to educate and work in partnership with own teams and other stakeholders (e.g. PLT, Strategic People Partners, COEs, Group Operations, etc)
- Articulate complex, technical concepts in a way that customers, and related users, can follow and understand.
- Be confident having dialogue with external parties where appropriate (e.g. service providers, authorities, etc

**About you, experience we seek;**
- Proven experience of owning and dealing with complex employee relations
- Outside UK employment law knowledge desirable
- Internationally minded with previous experience of working in a global matrix company.
- Strong use of data insight to drive change.
- Experience spanning multi-sectors within the UK, e.g. Retail, Technology
- Industrial relations experience desirable
- Demonstrate working and communicating with people at all levels
- Strong commercial awareness

**What we offer you**

Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
- 30 days 'working from anywhere in the world' policy
- Wellbeing support through dedicated apps and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Generous Private Medical Insurance (within the first month of joining)
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
- Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
- Opportunity to participate in Sharesave and Buy as You Earn share schemes

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