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Student Case Officer

4 months ago

Bristol, United Kingdom University of Bristol Full time

**The role**:
The University Secretary’s Office (in-house legal service) is seeking a Student Case Officer to enhance its existing team. This will be a 0.7 FTE part-time fixed term post to cover maternity leave.

The Secretary’s Office provides a wide range of advice and support on legal and compliance issues to all academic and professional departments of the University. The Office's responsibilities include work in the areas of property and commercial law, employment law, intellectual property, risk management, data protection, freedom of information, equality and diversity, support/fitness to study, records management, staff and student mediation and dispute resolution, appeals, complaints and discipline.

**What will you be doing?**:
We have a new opportunity for a highly literate and analytical individual to work alongside the University Lawyers and Student Complaints Managers to deal with appeals, complaints, support to study and student discipline in a confidential and discreet manner.

The role will include preparing comprehensive case bundles, gathering evidence to support decision making, clerking Fitness to Study panels, analysing student data and statistics, and acting as a point of contact to staff, students and parents.

You should be able to plan and prioritise your own work and be committed to resolving queries and providing a high level of customer service to internal and external stakeholders whilst respecting confidentiality. A legal degree and/or extensive experience of the relevant University regulations and policies are essential. Experience working within the fields of regulatory compliance and/or legal practice would be of advantage.

**Additional information**:
**Contract type: Fixed term contract until 09/05/2025**

**Work pattern: Part time**

**Grade: I**

**Salary: £**37,099- **£41,732 Pro rata**

**School/Unit: Legal services**

**S**hift **pattern**: 24 hours per week**

**This advert will close **at** **23:59 UK time** **on 17th June**

**Our strategy and mission**:
We recently launched our strategy to 2030 tying together our mission, vision and values.

**_The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an _**_inclusive working environment where all colleagues can thrive and reach their full potential._**_ We want _**_to attract, develop, and retain individuals_**_ with different experiences, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution._**

JOB NUMBER***

**SUPP111237**:
CONTRACT TYPE/WORK PATTERN***

**Open ended / Part time**:
POSTING END DATE***

**17 Jun 2024**:
FACULTY/DIVISION***

**Legal Services**:
SALARY***

**£37,099 - £41,732 pro rata**: