Planning and Booking Assistant

2 weeks ago


Basingstoke, United Kingdom Blue Arrow Full time

We are currently recruiting for Planning and Booking Assistant in Basingstoke. This is a hybrid role working (2-3 days a week in the office on a rota basis)

**Hourly Rate**: £13.07 (matching annual salary)

**Location**: Basingstoke RG21 4EA

**Working hours**: Monday - Friday, 8am-4pm/9am-5pm (one week of each, rotated)

**Contract length**: 3 months,

**The role**:
Fleet Planning and Booking Assistant

Supporting in booking on-road training with access to a pool of trainers across the UK
Training is on-road training for customers who drive on company business - could be supermarket customers ie. drivers training in home delivery vans or company car drivers
Making sure their drivers are competent in driving the company vehicle
In some cases, could be booking car hire, flights, hotels etc.

We are currently recruiting for Planning and Booking Assistant in Basingstoke. This is a hybrid role working (2-3 days a week in the office on a rota basis)

**Hourly Rate**: £13.07 (matching annual salary)

**Location**: Basingstoke RG21 4EA

**Working hours**: Monday - Friday, 8am-4pm/9am-5pm (one week of each, rotated)

**The role**:
Fleet Planning and Booking Assistant

Supporting in booking on-road training with access to a pool of trainers across the UK
Training is on-road training for customers who drive on company business - could be supermarket customers ie. drivers training in home delivery vans or company car drivers
Making sure their drivers are competent in driving the company vehicle
In some cases, could be booking car hire, flights, hotels etc.

Someone with proven track record in customer service
Will be dealing with really big customers who's contracts are worth a lot of money so they need someone passionate about providing good customer service
Needs to be really good at creating conversations and rapport with people on the phone
Really high attention to detail, confident in using a PC
Very busy role and likely to be interruptions in what they are doing - has to be able to keep track of where they are on things to jump in out of tasks
Will not be dealing with any complaints as these are passed to a different team.



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