Service Advisor
6 months ago
**Commercial Vehicle Service Advisor**
**Responsibilities**:
- Greet customers and provide excellent customer service
- Listen to customer concerns and address them appropriately
- Provide accurate and detailed information about services and repairs
- Upsell additional services or products to customers
- Create and maintain service orders and invoices
- Schedule appointments and manage the service department's calendar
- Coordinate with technicians to ensure timely completion of repairs
- Handle cash transactions and maintain accurate records
**Experience**:
- Previous experience in a customer service role is required
- Strong communication and interpersonal skills
- Ability to effectively upsell products and services
- Proficient in cash handling procedures
- Familiarity with basic mechanical knowledge is a plus
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£27,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
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