Welfare Officer

2 weeks ago


Glasgow, United Kingdom St John and Red Cross Defence Medical Welfare Service Full time

We have an exciting opening in our DMWS Lothian Team working in partnership with NHS Lothian.

Do you want to make a real difference to the lives of people who have served in the armed forces and their families? We are looking for someone with strong interpersonal skills, who can work confidently and proactively both independently and as part of a team.

About Us

DMWS is an international charity that has been providing medical welfare support to the armed forces community for over 80 years. We support all members of the Armed Forces Community across the services, including serving personnel, reservists, veterans, and their family members/carers. This includes The Merchant Navy.

We are now recruiting for a fulltime **Welfare Officer** (WO) to be based at the Royal Infirmary of Edinburgh. The WO will work closely with clinical teams across the NHS Lothian region, working alongside discharge hub coordinators who have strong links to the health and social care partnerships but no dedicated knowledge of the armed forces community or the many third sector organisations available to offer additional support to veterans and their families.

Healthcare professionals can achieve significant improvements in physical and mental health issues, but often there can be other challenges that someone in the armed forces community faces that can inhibit their recovery. Mental health concerns, drivers behind substance abuse, social isolation, inappropriate housing, homelessness, or financial worries can affect someone’s health. DMWS tackles these non-clinical issues that can negatively impact on recovery and overall wellbeing.

The Role will include:

- Being a bridge between clinical leads, discharge teams and the veteran patient.
- Constructing networks with local community groups, statutory and third sector organisations, both military and non-military.
- Building rapport with the veteran patient to assess their needs and concerns, and then putting together an appropriate support package, which may involve making onward referrals to other veteran charities, social services, or engagement with the clinical team.
- Offering emotional and practical support to identify and access solutions that will address the psychosocial factors impacting on recovery, discharge, future health and wellbeing.
- Advocating for the veteran, including helping to resolve communication issues with hospital staff and GPs.
- Timely and accurate upkeep of service user records on the DMWS Portal, including capturing evidence of outcomes.
- Raising awareness about the Armed Forces Covenant and the issues faced by the armed forces community, including talking to NHS Teams, giving presentations, input to Armed Forces Week communications and Remembrance Day.

Working as part of a team you will support veterans and other members of the armed forces community receiving NHS care either in hospital or at home. This will include veterans seeking access to mental health services.

What makes a good DMWS Welfare Support Worker:

- Excellent networking skills, motivation and drive
- A confident proactive self-starter who can work independently and as part of a team
- Unfaltering professionalism and a passion for helping people
- Honesty and integrity
- Good judgement and empathy for others
- Empathy with the Service life environment
- Excellent written and verbal communication skills
- Excellent organisational skills
- Resilience
- Ability to manage difficult situations whilst remaining calm, friendly and professional
- Flexible and creative approach to problem solving
- Experience of the provision of mental health services would be beneficial
- Experience of working in confidential situations with an understanding of when and how to share sensitive information with customers and relevant agencies
- Experience of planning and managing your own workload, with mínimal supervision
- Ability to deliver presentations with confidence

**BENEFITS**:

- 30 days leave plus bank holidays calculated pro-rata
- Mileage paid between locations (45p per mile)
- Enhanced sick pay
- Up to 6% matched pension contributions
- Death in service benefits
- Great training opportunities
- £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
- Enhanced maternity / paternity / adoption family friendly benefits

**Applications close on Friday 17th May 2024**

**Job Types**: Full-time, Permanent

Pay: £26,323.00 per year

**Benefits**:

- Enhanced maternity leave
- Sick pay

Work Location: In person

Application deadline: 17/05/2024


  • Bank Welfare Officer

    3 weeks ago


    Glasgow, United Kingdom St John and Red Cross Defence Medical Welfare Service Full time

    **Excellent benefits and the opportunity to be part of a wonderful team.** *** - Would you like the opportunity to make a real difference to the lives of the military community? Are you a confident, self-starter with welfare experience? We are looking for someone with strong people skills, who can work independently and as part of a large team, to join the...

  • Bank Welfare Officer

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom The St John and Red Cross Defence Medical Welfare Service Full time £25

    Excellent benefits and the opportunity to be part of a wonderful team. Would you like the opportunity to make a real difference to the lives of the military community? Are you a confident, self-starter with welfare experience? We are looking for someone with strong people skills, who can work independently and as part of a large team, to join the DMWS...

  • Welfare Officer

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom St John and Red Cross Defence Medical Welfare Service Full time

    We have an exciting opening in our DMWS Lothian Team working in partnership with NHS Lothian.Do you want to make a real difference to the lives of people who have served in the armed forces and their families? We are looking for someone with strong interpersonal skills, who can work confidently and proactively both independently and as part of a team.About...

  • Bank Welfare Officer

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Confederation of Service Charities Full time £14

    Home / News / News / DMWS – Bank Welfare Officer Contract: Bank variable 46 per hour Would you like the opportunity to make a real difference to the lives of the military community? We are looking for someone with strong people skills, who can work independently and as part of a large team, to join the DMWS Bank Team at Glasgow and Clyde. DMWS is an...


  • Glasgow, United Kingdom Mears Group Full time

    Annual salary: up to £27,000.00 Welfare Support Officer Glasgow £27,000 per annum Full time - Permanent - 40hrs per week Including Company vehicle and fuel card plus overtime/callout premiums An exciting opportunity has arisen to join our team here at Mears as a Welfare Support Officer. Based in Glasgow. We are offering a salary of up to £27,000...


  • Glasgow, United Kingdom St John and Red Cross Defence Medical Welfare Service Full time

    **Welfare Support Worker** Do you want to make a real difference to the lives of the military community? Are you a confident, self-starter with welfare experience? We are offering a full time post to someone with strong people skills, who can work independently and as part of a large team, to join DMWS in NHS (GG&C) Health Board Area. - The Welfare Support...


  • Glasgow, Glasgow City, United Kingdom Confederation of Service Charities Full time £14

    You are here: Home / News / News / DMWS – Bank Welfare Officer Location: Glasgow and Clyde Contract: Bank variable Salary: £14.46 per hour Closing date: 06/06/24 Excellent benefits and the opportunity to be part of a wonderful team. Would you like the opportunity to make a real difference to the lives of the military community? Are you a confident,...

  • Cabin Fitter

    1 week ago


    Glasgow, United Kingdom Jarvie Plant Group Limited Full time

    **Cabin Fitter (Welfare Units) - Glasgow Depot** **A little bit about our company**: Jarvie Plant Ltd is a leading independent plant and equipment hire company with over 60 years of experience in the industry. We provide a wide range of plant and equipment hire solutions to the construction, civil engineering and industrial sectors. Our Head office is in...

  • Office Cleaner

    4 weeks ago


    Glasgow, United Kingdom Strength Point Limited Full time

    Job Advertisement: Office CleanerLocation: Bishop Street, Glasgow, G3 Position: Office Cleaner (Temp to Permanent) Hours: 30 hours per week, Monday to Friday. Shift pattern negotiable. Description: **Responsibilities**: - Clean and maintain office areas, including welfare and toilet facilities. - Ensure high standards of cleanliness and hygiene are...


  • Glasgow, United Kingdom Advice Direct Scotland Full time

    **Purpose** To aid the Director of Business Development & Policy in ensuring that the organisation is a leading brand across the Scottish benefits advice sector. **Major Tasks** Prepare and brief colleagues and departments as required. **Main Job Activities** - Review and highlight key information to colleagues from relevant literature, journals, and...

  • Wellbeing Officer

    1 week ago


    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** This role provides the first point of contact for students approaching the Counselling and Wellbeing Service. As a Wellbeing Officer, you will play a key role in providing holistic support to enhance the student experience. The Wellbeing Officer will review all student referrals coming into our service, assessing the students’ needs,...


  • Glasgow, Glasgow City, United Kingdom Dogs Trust Full time

    Salary£23,858 per year + benefitsLocationRC Glasgow, GlasgowJob TypeContract - Maternity CoverHours per Week35Closing DateThursday 18 May 2023Love Dogs? Are you a skilled communicator? Do you want to make a difference in your community?We are looking for people who are passionate about animal welfare and their community to join our team as a Community...

  • Case Officer

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Royal British Legion Full time

    Poppyscotland, as part of the Royal British Legion, provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.We are looking for a Case Officer to ensure that beneficiaries receive appropriate...


  • Glasgow, United Kingdom Papyrus Prevention Of Young Suicide. Full time

    PAPYRUS is the national UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people. Administration Officer - Glasgow We are recruiting an Administration Officer to provide a full and effective comprehensive range of administrative support to workstreams/projects, which will enable...

  • Wellbeing Officer

    1 week ago


    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** This role supports the University in responding to the current wellbeing challenges in the higher education sector, ensuring that students have access to appropriate resources and support to achieve their academic and personal goals. The post holder will provide first line guidance and individual support to students presenting with a wide...


  • Glasgow, United Kingdom Govanhill Housing Association Full time

    Govanhill Housing Association provides a comprehensive range of services focused on the needs of tenants and owner occupiers in the Govanhill and Merrylee communities. We carry out acquisition and improvement of tenemental stock as well as delivering a new build programme. We work closely with our subsidiary company, Govanhill Community Development Trust,...


  • Glasgow, United Kingdom Milne Security Services Full time

    Are you looking for overtime opportunities or simply want some extra income or a change in the environment of your regular workplace? **Join Milne Security Services as a Relief Security Officer!** MS2 is looking for Security Officers on an ad hoc basis to cover additional/last-minute shifts when the opportunities arise. We are looking for experienced...

  • Housing Officer

    2 months ago


    Glasgow, United Kingdom Hanover Scotland Full time

    **Work at Hanover**: You'll find a range of disciplines at Hanover, whether you're a seasoned professional or just starting out. Explore your options to see where you can make a real difference to the lives of our customers. **Housing Officer **(10335)**: **Overview**: **Ref**: 10335 **Salary**: £29,243 - £36,770/annum + Pension **Location**: - United...

  • Housing Officer

    4 weeks ago


    Glasgow, United Kingdom Hanover Scotland Full time

    **Work at Hanover**: You'll find a range of disciplines at Hanover, whether you're a seasoned professional or just starting out. Explore your options to see where you can make a real difference to the lives of our customers. **Housing Officer **(10335)**: **Overview**: **Ref**: 10335 **Salary**: £29,243 - £36,770/annum + Pension **Location**: - United...


  • Glasgow, United Kingdom S3 Science Full time

    S3 Science are recruiting for a Named Training and Competency Officer (NTCO) to join our client based in Glasgow. Our client is proud to be recognised as a huge part of world leading research. They are offering numerous benefits such as relocation package and a fantastic employment package. The salary offered for the role is £49,000 to £58,000 as well as...