Wellbeing Officer

2 weeks ago

Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**
This role supports the University in responding to the current wellbeing challenges in the higher
education sector, ensuring that students have access to appropriate resources and support to
achieve their academic and personal goals.
The post holder will provide first line guidance and individual support to students presenting
with a wide range of personal difficulties and general wellbeing issues. This may include issues
relating to health, personal relationships, accommodation, finance and emotional wellbeing and
involve dealing with risk and distress. The Wellbeing Officer will provide triage, assessment and
early intervention to students, including those at risk i.e. presenting with suicidal ideation and
plans.
The Wellbeing officer will be confident in supporting decision making based on student
needs/risk and escalating to more senior colleagues as required. The Wellbeing Officer will be a
member of the Student Wellbeing & Inclusion Team, based within the Student & Academic
Services Directorate, and is expected to work closely with colleagues in the Directorate and
across the University to deliver a range of proactive support. This will include referring students
for disability support, counselling, academic support, financial aid etc. as required.
The Wellbeing Officer will provide face to face and online interventions and be involved in the
development and delivery of workshops and group information sessions. These will assist
students to develop skills to manage and maintain their mental health and wellbeing.

**Main Duties and Responsibilities**
1. The provision of information, advice and guidance to students regarding wellbeing related
issues, typically these would include general welfare, health, practical guidance and personal
issues. This could include one-to-one work, group workshops and comms materials.
2. To work in partnership with colleagues in the Wellbeing & Inclusion team to develop
workshops and activities which promote positive mental wellbeing.
3. To conduct assessment of student mental health issues, assess risk and make clinical
recommendations within remit of the Counselling service. Where necessary identify and
proactively seek clinical consultation and review of more complex cases.
4. To triage students experiencing a mental health crisis, including evaluation of the level of
psychological distress and risk (e.g. risk of suicide), escalating to senior clinical staff as required.
5. To act as an advocate for students, ensuring effective liaison between GPs and other relevant
services and providing guidance and support as required.
6. To identify and liaise with the Clinical Leads/ Head of Service regarding any potential crisis
situation or issue which may be to the detriment of student welfare and safety.
7. To maintain appropriate electronic and written records including session notes, records of
attendance and contact with other relevant parties. Progress cases as appropriate through CORE
NET electronic case file management system.
8. To pursue continuous professional development and maintain professional accreditations and
memberships, in order to maintain knowledge base, self-awareness, and enhanced skills.
9. To participate in service development and delivery in consultation with the Service Leads and
Head of Service.
10. To collaborate with the wider multi-disciplinary team and associated colleagues, to provide
effective wellbeing support and clear referral pathways.
11. To maintain professional membership with an appropriate professional body e.g. UKCP /
HCPC / BPS/ BACP/BABCP or equivalent.
12. To undertake any other duties and responsibilities commensurate with the grade of the post,
recognising that these would not change the character of the post or level of responsibility.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge/Qualifications**

**Essential**
A1 Qualification in Counselling/CBT or relevant qualification at Scottish Credit & Qualification
Framework Level 8 (HND, SVQ4) or equivalent and experience of personal development in a
similar or related role(s).
A2 Hold at least membership of an appropriate recognised professional body e.g. UKCP / HCPC
/ BPS/ BACP/BABCP or equivalent
A3 Thorough knowledge and understanding of the ethical frameworks for professional practice
and ability to work within the BACP Ethical Framework and follow the BACP UC guidelines of
good practice.
A4 Knowledge and understanding of University/Higher Education counselling provision and the
mental health issues impacting university students
A5 Understanding of stages of personal and emotional development and the impact of transitions
on student learning.
A6 A working knowledge of the legal framework in which counselling and psychological
therapy sits e.g. Data Protection Act, Freedom of Information Act and Equality Act.

**Desirable**
B1 Be Accredited or working towards full Accreditation with BACP/BABCP/UKCP or
equivalent
B2 Practical experience of online

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