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Customer Service Assistant

4 months ago

Blackburn, United Kingdom BLACKBURN CHEMICALS LTD Full time

Blackburn Chemicals is renowned for its technical expertise and excellence. These qualities are present throughout the whole of the company. All Blackburn Chemicals employees provide our Customers’ with first class products and services. Specialised in Foam Control Agents, Blackburn Chemicals dominates the market. We manufacture our speciality chemicals from our site on Whitebirk Industrial Estate in Blackburn and export them all over the World.

We're looking for an enthusiastic and bright member to join our busy Customer Services team. Good telephone and computer skills are essential. SAP B1 experience are preferred but not essential as training will be offered.
- Reception duties - Greeting visitors and signing for deliveries.
- Answering the phone to Customers and Suppliers and directing the calls to the correct department.
- Assisting in coordinating and scheduling deliveries to our Customers’ all over the World.
- Creating document packs for exported goods.
- Processing Sales Orders.
- Arranging samples and small orders to be sent via courier.
- Communicating with different departments.
- General office duties - scanning/filing/post etc.

**Skills**:

- Excellent customer service skills.
- Good Communication skills.
- Good Computer skills - Excel.
- SAP B1 advantageous.

**Benefits**:

- Annual Bonus
- Sick Pay
- Free lunches

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Blackburn: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Logistics: 1 year (preferred)

Work Location: In person

Application deadline: 31/07/2023
Expected start date: 07/08/2023