Customer Service/admin Assistant

6 months ago


Blackburn, United Kingdom RecruitRight Ltd, Full time

**Job description**:
Monday 8.30am to 5pm and Friday 9am to 5pm.

**Job role**:

- Processing returns and exchanges within the order management system. This would also include reaching out to customers in some circumstances to ensure the correct action is taken.
- Capturing all customer enquiries within our CRM system accurately, in order to give us accurate stats to report back to the business.
- Contacting product teams to get answers for customer enquiries where we don’t have the knowledge or information.
- Checking product availability and recognising if there is potential for more stock to be made available.
- Handling complaints or escalating them to the relevant teams where necessary.
- Liaising with couriers for delivery disputes.
- Highlighting website issues to the relevant teams.
- Assisting the merchandiser for tasks relating to stock within SAP (full training will be provided)

**Experience and skills**:

- Experience working in a customer service role.
- Strong communication skills
- Excellent IT skills (including Microsoft office)
- Keen eye for detail
- Pro-activeness
- Administrative skills (preferred)
- Knowledge of E-commerce (preferred)


  • Admin Assistant

    6 months ago


    Blackburn, United Kingdom Expert Admin Services Full time

    An exciting opportunity has arisen for Administrators to join a rapidly expanding Blackburn based company. We are looking for Administration experts - ideally from fast paced, energetic background who thrive on being busy, busy, busy! The company is undergoing rapid expansion and boasts a fantastic culture and ethos. This is a key role supporting the...


  • Blackburn, United Kingdom Expert Admin Services Full time

    An exciting opportunity has arisen for Administrators to join a rapidly expanding Blackburn based company. We are looking for Administration experts - ideally from fast paced, energetic background who thrive on being busy, busy, busy! The company is undergoing rapid expansion and boasts a fantastic culture and ethos. This is a key role supporting the...


  • Blackburn, United Kingdom Blakewater Recruitment Full time

    Blakewater Recruitment are currently working exclusively with a Company based Blackburn. Our client provides and installs electronic security systems all over the UK and prides itself on maintaining a strict customer focused approach and is now looking to add to its successful team. **Planned Maintenance Desk /Admin** **Monday to Friday 8.30am -...


  • Blackburn, United Kingdom Creative Full time

    Job Title: Sales and Admin Event Assistant Job Summary: **Duties**: - **Liaising with Potential Clients and Wedding Coordinators**: - Act as the primary point of contact for inquiries from potential clients and wedding coordinators. - Communicate effectively to understand their event needs and provide information about our services. - **Qualifying and...


  • Blackburn, United Kingdom Blakewater Recruitment Full time

    Blakewater Recruitment are currently working exclusively with a Company based Blackburn. Our client provides and installs electronic security systems all over the UK and prides itself on maintaining a strict customer focused approach and is now looking to add to its successful team. **Planned Maintenance Desk /Admin** **Monday to Friday 8.30am -...


  • Blackburn, United Kingdom Graham & Brown Full time

    **Graham & Brown** has gone from being just a wallpaper manufacturer to an interior lifestyle brand driven by high-quality products and exceptional customer experience. We are currently looking for a** **part time **Customer Service Administrator** to join our team in **Blackburn **on a** permanent basis. **We have 16 hours available worked over 3 days,...

  • Admin/data Inputter

    6 months ago


    Blackburn, United Kingdom Blakewater Recruitment Full time

    Blakewater Recruitment are currently working exclusively with a Company based in Glenfield Business Park, Blackburn. Our client provides and installs electronic security systems all over the UK and prides itself on maintaining a strict customer focused approach and is now looking to add to its successful team. **Data Input/Administrator** **Monday to...


  • Blackburn, United Kingdom Blakewater Recruitment Full time

    Blakewater Recruitment are currently working exclusively with a Company based in Glenfield Business Park, Blackburn. **Job Role** Working in a busy office providing admin support Taking incoming calls Entering data on Company databases Assisting with general office tasks Liaising with customers to meet service levels Completing reports Working...


  • Blackburn, United Kingdom Blakewater Recruitment Full time

    Blakewater Recruitment are currently working exclusively with a Company based in Glenfield Business Park, Blackburn. **Job Role**: - Working in a busy office providing admin support - Taking incoming calls - Entering data on Company databases - Assisting with general office tasks - Liaising with customers to meet service levels - Completing reports -...


  • Blackburn, United Kingdom Blakewater Recruitment Full time

    Blakewater Recruitment are currently working exclusively with a Company based in Glenfield Business Park, Blackburn. Our client provides and installs electronic security systems all over the UK and prides itself on maintaining a strict customer focused approach and is now looking to add to its successful team. **Administrator/Despatcher** **Monday to...

  • Admin/data Inputter

    6 months ago


    Blackburn, United Kingdom Blakewater Recruitment Full time

    Blakewater Recruitment are currently working exclusively with a Company based in Glenfield Business Park, Blackburn. Our client provides and installs electronic security systems all over the UK and prides itself on maintaining a strict customer focused approach and is now looking to add to its successful team. **Data Input/Administrator** **Monday to...


  • Blackburn, United Kingdom CV-Library Full time

    An exciting role for an Key account admin is available, ideally suited to a candidate with a strong background in customer service, to join the office's Internal Sales Team, reporting also to the Regional Lead. The successful candidate will proactively assist external customers, ensuring all inquiries and orders are handled promptly and...


  • Blackburn, United Kingdom B & C Solicitors Full time

    Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. You will undertaking the relevant business admin qualification. Administrative Assistant responsibilities include preparing reports and maintaining appropriate filing...


  • Blackburn, United Kingdom B & C Solicitors Full time

    Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. You will undertaking the relevant business admin qualification. Administrative Assistant responsibilities include preparing reports and maintaining appropriate filing...

  • Office Administrator

    6 months ago


    Blackburn, United Kingdom Expert Admin Services Full time

    An exciting opportunity has arisen for Administrators to join a rapidly expanding Blackburn based company. We are looking for Administration experts - ideally from fast paced, energetic background who thrive on being busy, busy, busy! The company is undergoing rapid expansion and boasts a fantastic culture and ethos. This is a key role supporting the...


  • Blackburn, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Blackburn, BB2 5EP **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Call Centre Agent

    6 months ago


    Blackburn, United Kingdom Expert Admin Services Full time

    Are you looking for a new sales opportunity? Are you money motivated? Are you looking to work for a company who really recognises and rewards success within their sales team? Are you looking for a sales role where you are provided with warm leads? Then this is the job for you! We are looking for confident individuals who are money motivated, enjoys...

  • Sales Agent

    6 months ago


    Blackburn, United Kingdom Expert Admin Services Full time

    Are you looking for a new sales opportunity? Are you money motivated? Are you looking to work for a company who really recognises and rewards success within their sales team? Are you looking for a sales role where you are provided with warm leads? Then this is the job for you! We are looking for confident individuals who are money motivated, enjoys...

  • Telephone Sales Agent

    6 months ago


    Blackburn, United Kingdom Expert Admin Services Full time

    Are you looking for a new sales opportunity? Are you money motivated? Are you looking to work for a company who really recognises and rewards success within their sales team? Are you looking for a sales role where you are provided with warm leads? Then this is the job for you! We are looking for confident individuals who are money motivated, enjoys...


  • Blackburn, United Kingdom AGS Tech Ltd Full time

    **AGS Tech is expanding its team and looking for an experienced Dispatcher/Administrator for our Head Office in Blackburn.** The role is working in a busy office as part of the team providing admin support Dispatching Engineers to required working areas Ensuring all jobs are completed as requested Entering data on Company databases General Admin duties,...