Customer Care Admin
6 months ago
**Customer Care Admin**
**_Temporary position up to 3-months_**
- We’re looking for an
- _immediately available_ Customer Care Administrator to assist the team through a busy period with general admin duties including order processing and export administration.- You’ll be working in a fast-paced team and must have the ability to manage key priorities and excellent communication skills.**Role responsibilities include**:
- Order processing for our biggest Customer Amazon
- Answering the phone to customers
- Export support - completing Export Health Certificates
- Working with our Carriers and Freight companies to obtain proof of shipments and POD’s
- Filing
- General office admin
**What we’re looking for**:
- Good communication skills (verbal and written)
- Proficient in the Office 365 suite (Excel, Word, Outlook etc.
- Excel skills essential (basic formulas and sorting data minimum)
- Excellent Organised
- Strong attention to detail
- Multi-tasking
- Ability to prioritise and time management of key priorities
- Works well as part of a Team as well as individually
**About us**:
- Natures Aid, part of the STADA Group, was established in 1981 and is a leading UK manufacturer of Vitamins, Minerals & Supplements to health food stores, pharmacies, and groceries, with over 190 products throughout 15 main health categories. Due to a continued period of substantial growth both in the UK and Internationally, Natures Aid has become the 5th largest UK supplement brand, through its award-winning innovation programme and high standards of quality.- The STADA Group is a leading manufacturer of high-quality pharmaceuticals and are represented in more than 30 countries worldwide with its headquarters in Bad Vilbel, Germany.**Our Values**:
**_Agility_**: Each and everyone leads change with flexibility and decisiveness as part of their personal development.**_Integrity_**: Each and everyone acts ethically in line with the companies internal as well as external standards. Our actions are led by speaking up and respect.**_Entrepreneurship:_** Each and everyone drives new ideas and actions, creating future growth and values.**_One STADA_**: Each and everyone acts in the best interests of the overall company rather than their business unit or function to build one successful STADA.**What you’ll get**:
- 23.5 days holiday increasing to 28.5 days over the first 5 years, plus bank holidays
- 6% employers pension contributions
- Enhanced family friendly leave and pay
- Employee Assistance Programme
- Employee Discount
**Salary**: £20,865 per annum, pro rata to contract length (£10.70 p/h)
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