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Recovery Assistant

3 months ago

Southampton, United Kingdom IKEA Full time

**Job ID**: 235764

**Date posted**: 18/04/2024

At IKEA, it so much more than a job.

We are looking to welcome a Product Quality & Recovery Assistants to join our amazing team at IKEA.

Your remit will be to contribute to the product quality, safety and recovery processes in the store.

Due to health & safety you must be 18 years or older for this position.

Expected Starting Date: 18th of May 2024

Interviews will be between: 25th - 29th April

WHAT WE OFFER
- This role offers an hourly rate of £12
- IKEA is a Living Wage Foundation Employer.
- 30 hours weekly, working 5 days over 7 and 3 out of 4 weekends
- 20 hours weekly, working 5 days over 7 and 3 out of 4 weekends
- 16 hours weekly, working 4 days over 7 and 3 out of 4 weekends
- Working hours are between 8am - 9:30pm

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% Co-worker discount & I-Benefits discount portal helping you save £100’s on High-street retailers
- Free & Confidential Employee Assistance Program and Wellbeing Portal
- Eat for free every day from our healthy meal options in our on-site Co-worker restaurant or enjoy even more options at a discounted rate
- X3 Life Assurance, enhanced statutory pension contributions & interest free loans
- 28 days holiday for our full-time co-workers (part time co-workers have a pro-rata equivalent)
- Enjoy a Christmas present every year as well as an additional day holiday given during the festive period
- Family Friendly policies & benefits
- Commitment to your development throughout your IKEA career, starting on your first day
- Free on-site parking (Not Hammersmith or Greenwich)

.. as well so much more

WHAT YOU'LL NEED TO HAVE
- Business-minded and result-driven with a customer focus.
- Experience of working in a customer
- and commercial-oriented business.
- Open to change and a high level of flexibility. High ambition to work in a team.
- Ability to take personal initiatives.
- Ability to prioritise and organise personal work duties to make the most efficient use of time available.
- Creative with attention to detail.
- Good knowledge of the IKEA product range.
- Good ability to use power tools and craftmanship in product assembly.

WHAT YOU'LL BE DOING DAY TO DAY
- Take necessary action on products to give them a second chance, through As-Is Selling, Repackaging or spare parts management.
- Present and Sell IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
- Always consider the sustainability impact when deciding when and how to recover products.
- Represent and be an ambassador for product recovery, quality, and safety awareness in the unit.
- Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery.
- Support and execute the product quality and safety related tasks in the unit to constantly improve customers’ product quality perception of our IKEA products.

WE CARE FOR THE PEOPLE

RECRUITMENT PROCESS INFORMATION

If you have any special requirements during the interview process, please let us know as soon as possible.

Come see things a little differently with us and be part of creating a better everyday life for the many.

IKEA reserves the right to close a job vacancy earlier than originally advertised.