Patient Services Team Administrator

7 months ago


Cambridge, United Kingdom Newnham Walk Surgery Full time

**SPECIAL REQUIREMENT TO THE POST**

THIS POSITION IS PART-TIME OR FULL-TIME - MINIMUM 25 HOURS PER WEEK MAXIMUM 37 HOURS PER WEEK, MONDAY-FRIDAY **You must be able to work shifts between 7.45am and 6.15pm. You will be required to work between our main surgery in Newnham Walk, Cambridge and branch surgeries.**

**Experience of using SystmOne is desirable.**

Ability to use own judgement, resourcefulness and be able to work under pressure without direct supervision. Able to work as part of a team.

To have excellent communication skills and patience.

To be reliable and flexible.

To observe strict confidentiality on all matters relating to the Practice and it’s patients.

**MAIN DUTIES AND RESPONSIBLITIES**

1. Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.

2. Deal with all general enquiries, book new and follow-up appointments.

3. Receive and make telephone calls as required. Take messages, ensuring accuracy of details and prompt appropriate delivery.

4. Enter requests for home visits on to computer, ensuring careful coding of all relevant details and where necessary refer to Duty Doctor.

5. Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.

6. Enter patient information on to the computer as required, including new registrations, accurately and promptly.

8. Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

Work remotely
- No

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.00-£12.50 per hour

Schedule:

- Day shift
- Monday to Friday

Work Location: In person


  • Patient Administrator

    8 months ago


    Cambridge, United Kingdom Arbury Road Surgery Full time

    Greet patients and visitors in an efficient and courteous manner. Provide a caring and compassionate service to patients. Provide an effective and polite telephone enquiry service. Proactively communicate information between relevant patients, doctors and professionals. Undertake a variety of administrative duties to assist in the smooth running of the...


  • Cambridge, United Kingdom Optimum Patient Care Global Full time

    Does supporting world class research and improving the lives of patients excite you? Our dynamic and internationally recognised research company Optimum Patient Care (OPC) is looking for a highly motivated Business Administrator to join our Delivery Team normally based in Oakington, Cambridge. This role will provide administration support across the OPC UK...


  • Cambridge, United Kingdom Newnham Walk Surgery Full time

    **SPECIAL REQUIREMENT TO THE POST** THIS POSITION IS FULL-TIME 37 HOURS PER WEEK, MONDAY-FRIDAY **You must be able to work shifts between 7.45am and 6.15pm. You will be required to work between our main surgery in Newnham Walk, Cambridge and branch surgeries.** **Experience of using SystmOne an advantage.** Ability to use own judgement, resourcefulness...


  • Cambridge, United Kingdom Red House Surgery Full time

    Main Duties and Responsibilities Patient Care Dealing with patients, visitors and other health professionals either in person or on the telephone To administer the appointment booking system To answer patient enquiries with the support of other practice staff as necessary Administrative To prepare repeat prescriptions in accordance with the practice policies...


  • Cambridge, United Kingdom Arthur Rank Hospice Charity Full time

    We are looking for an Administrator to join our Patient and Family Support Team at Arthur Rank Hospice Charity. The Patient and Family Support Team offers practical and emotional support to patients and families who are known to our Hospice services, including psychological support, social support, spiritual care, counselling and pre and post bereavement...


  • Cambridge, United Kingdom Optimum Patient Care Full time

    The Senior Database Administrator (DBA) will work with Operations, Analytics and Technical teams to develop an understanding of data and information needs, identify solutions and improve the quality of service while providing support through the logical and physical design of databases and database infrastructure. The Senior DBA will be responsible for...

  • Patient Administrator

    7 months ago


    Cambridge, United Kingdom Cambridgeshire GP Network Ltd Full time

    Patient Administrator - Job Description See attachment - we have attached this as a supporting file to the application


  • Cambridge, United Kingdom GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Join Our Team as a Patient Administration Officer (PAO) in Cambridge, CB8 area Are you a detail-oriented professional with a passion for providing exceptional patient care? We invite...


  • Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Previous applicants need not apply* We are currently recruiting for a Community Services Administrator/ Patient Advisor to work at our Cambourne Integrated Care Admin Hub. This is not a remote or hybrid working post. The applicant will be expected to work from the Cambourne admin hub. The post holder will provide a comprehensive administrative service...


  • Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Previous applicants need not apply* We are currently recruiting for a Community Services Administrator/ Patient Advisor to work at our Cambourne Integrated Care Admin Hub. This is not a remote or hybrid working post. The applicant will be expected to work from the Cambourne admin hub. The post holder will provide a comprehensive administrative service...


  • Cambridge, United Kingdom GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Are you ready to embark on an exciting journey as a Patient Administration Officer (PAO) at our cutting-edge centre located in Cambridge? Join our dedicated team at GenesisCare and be a...


  • Cambridge, Cambridgeshire, United Kingdom NHS Full time

    Royal Papworth Hospital NHS Foundation Trust is a leading heart and lung hospital in the UK, delivering exceptional patient care to over 50,000 patients annually. We are seeking an experienced Administrative Assistant to join our Theatre Department team, providing high-quality support to our multidisciplinary team.">About the Role: As an Administrative...


  • Cambridge, United Kingdom Bourn Hall Fertility Center Full time

    **FUNCTION/AREA **PATIENT SERVICES **REPORTING TO **LEAD PATIENT SERVICES ADMINISTRATOR/ADVISOR **PURPOSE OF THE ROLE To ensure that prospective patients are expertly supported and guided to the most appropriate treatment options for their specific needs. Shared with other Patient Advisors, the team provide efficient and effective communication to provide...


  • Cambridge, United Kingdom Lensfield Medical Practice Full time

    Do you love to work in a team? Have a can-do attitude and want a varied and rewarding job? We want to hear from you if you, like us want to help people. We offer a great working environment with opportunity to develop and progress. This is an exciting opportunity to join our friendly, well organised GP Practice in Central Cambridge. The position is a varied...

  • Administrator

    7 months ago


    Cambridge, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    We have an exciting opportunity for an Administrator to join our busy Community Paediatrics Administrative Team, which is part of Cambridgeshire Children’s Specialist Services. You’ll become part of a passionate team of people, committed to providing the best care to our patients. The team work across two bases in Cambridge and Huntingdon. The base of...


  • Cambridge, United Kingdom GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. We are looking for a Patient Pathway Coordinator to join the team at our centre based in Cambridge on a bank/causal basis. As the Patient Pathway Co-ordinator, you are responsible for...


  • Cambridge, United Kingdom Cambridge University Hospitals NHS Foundation Trust Full time

    We are delighted to offer this administrative opportunity for you to join a fast paced and dynamic Emergency Department Research Team. Working alongside clinical research nurses to deliver important evidence based research. Excellent organisational, computer and administrative skills will be required along with a strong team-work ethos. To support, deliver...


  • Cambridge, Cambridgeshire, United Kingdom Optical Express Full time

    Job OverviewWe are seeking a skilled Patient Service Specialist to join our team at Optical Express. As a Patient Service Specialist, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.ResponsibilitiesBuild Relationships: Develop strong relationships with patients through regular communication...


  • Cambridge, United Kingdom GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Are you ready to embark on an exciting journey as a Patient Pathway Coordinator at our cutting-edge centre located in Newmarket? Join our dedicated team at GenesisCare and be a part of...


  • Cambridge, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    An exciting opportunity has arisen for a MOS (Minor Oral Surgery Service) Administration Assistant to support the MOS Administration Manager and the MOS Service within Dental HealthCare Cambridgeshire. The MOS Service provides a specialist service across the counties of Cambridgeshire, Norfolk and Suffolk. You will provide comprehensive office and...