Support Administrator/receptionist

4 months ago

Leicester, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Support Administrator/Receptionist - Resources**

**Job Ref: Leicestershire BL TCL 361603**

**Pay Rate: £11.98 per hour PAYE**

**Hours per week: 37 Monday to Friday, 8am to 4pm**

**Role Length: This opening assignment is for 3 months**

**City: Leicester**

The purpose of the role is to provide a front of house reception service at EMSOU HQ ensuring positive portrayal of EMSOU at all times through delivery of a high level of customer service to all visitors.

Ensure all visitors are dealt with promptly, efficiently and in a polite and professional manner ensuring the correct site security procedures are adhered to.

**Key Responsibilities**:

- Undertake minor research and projects as required to support EMSOU.
- Ensure that all correspondence/enquiries are dealt with as appropriate and within set time scales responding in a timely manner to all ad hoc queries and requests for information
- Maintain an adequate supply of stationery and ensure that levels are replenished as appropriate
- Ensure all visitors are dealt with promptly, efficiently and in a polite and professional manner ensuring the correct site security procedures are adhered to.
- Assist the Business Support Officer in administrative duties around health and safety, facilities, buildings, security, audits, and business support.
- Manage the EMSOU meeting rooms including booking system, ensuring that they are clean and tidy with refreshments provided as required. Liaising with individuals to source alternative meeting rooms within EMSOU if there are availability issues.
- Update, manage and prepare the performance statistics (Pivot tables produced from Excel) for inclusion in the quarterly management meetings.
- Complete any required updates for the monthly tasking meetings.
- Provide an efficient and effective administrative support function in a confidential environment, escalating any queries as required.
- Provide contingency support in placing orders for goods/services, scrutinise delivery notes, receipt goods and code relevant invoices via the finance accounting system.
- Provide resilience in raising invoices by checking and calculating payments via the finance accounting system
- Accurately inputting, updating, and monitoring data in departmental databases/excel spreadsheets including finance resilience around overtime, cash imprest and credit card expenditure.
- Support with administration of fleet related matters including vehicle maintenance, fuel cards, pool vehicles and liaison with external and partner agencies.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Qualifications**:

- GCSE English Language and Maths grade C/4 or above, or have experience of working to that level.

**Skills & Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Experience working in an administrative/ customer service environment.
- Able to accurately and efficiently input, retrieve, search and present high volumes of data from databases and spreadsheet
- Able to produce typed documents from manuscript or audio transcripts to a professional standard
- Experience using effective communication skills both verbal and in writing.
- Able to work using own initiative as well as being a team player and supporting team goals.
- Experience of providing quality customer service, able to manage customer expectation.
- Good IT skills including an intermediate level of bespoke design and engineering related software.

S **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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