Programme Coordinator

2 months ago


Uxbridge, United Kingdom Interaction Recruitment Full time

**Reference**
417835

**Salary**
£28,000 - £30,000/annum

**Job Location**:

- United Kingdom - England - Greater London - Uxbridge

**Job Type**
Permanent

**Posted**
21 February 2023

Programme Coordinator/ Customer Experience Manager

**Working Hours** - Monday to Friday 9am-5.30pm

**Salary** - £28,000 - £30,000 per annum. (Plus, Annual Bonus)

**Contract** - Permanent

**Location **- Office/Hybrid - Uxbridge, UB8 1PG.
- Key customer contact to manage enquiries, orders, and deliveries
- Build and strengthen customer relationships
- Manage and strive to exceed customer expectations
- Coordinate and manage internal stakeholders
- Support customer by answering questions, concerns, account inquiries as well as handling customer complaints.
- Research and resolve customer problems, acting as the customer liaison between internal departments and vendors.
- Look for value added processes to improve customer productivity
- Identify new opportunities for growth and margin improvements

**Experience**:

- Customer service experience preferable
- Knowledge of Excel - Data manipulation, pivot tables, VLOOKUP’s desirable

**Skills**:

- Solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Data entry and typing skills
- Sales experience

**Contact information**:
Leah Spowage



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