Senior Complaints Officer

6 days ago


Feltham, United Kingdom Hays Specialist Recruitment Limited Full time

Senior Complaints Officer - Feltham - Temporary (3 months) - Hybrid working
**Your new company**A great opportunity is available for an experienced and empathetic customer service professional to work in this service provider who liaises closely with government agencies to support with maintenance queries. Your role as a Senior Complaints Officer willbe for 3 months initially with potential to extend to 6 or possibly be made permanent. This role is to work in their friendly offices in Feltham but with the flexible option for hybrid working (2-3 days at home and the rest in the office).
**What you'll need to succeed**In order to be successful you will need to have excellent written and verbal communication, have experience ideally within local government, housing or repairs/maintenance within a customer service/contact centre environment, be available at short notice tostart this position and be within a reasonable commute to Feltham.
**What you'll get in return**In return you'll be offered a temporary contact of 3-6 months with possibility of extension, £14.00 per hour including holiday. Hours are 7.30am - 4pm (40 per week) but there is the possibility of some flexibility with these. You will have free parking andhybrid working allowing you between 2-3 days a week at home.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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