Senior CRM Producer, Emea

5 months ago

Weybridge, United Kingdom Royal Caribbean Group Full time

**Journey with us **Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation & benefits package and excellent career development opportunities each offering unique ways to explore the world

Celebrity Cruises is one of five brands owned by the global cruise company Royal Caribbean Group Celebrity offers a Relaxed Luxury℠ resort at sea experience where guests can sail on the world's best places to the world's best places We invite travellers_ _to explore multiple countries in one sailing dine in a new restaurant at every meal rest in luxurious spaces designed to the last detail for comfort find their wellbeing miles away at sea all with the world at their service Truly _Nothing Comes Close to _Celebrity Cruises as we offer unique experiences in over 300 destinations across all seven continents

**About the role**

**KEY RESPONSIBILITIES**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

and cadence drives maximum incremental results Responsible for HTML technical development
building and coding of automated Salesforce journeys and dynamic tactical journeys Works day-to-day with the data analytics team briefing campaigns segmentation
- Supports all Lead Gen efforts Responsibly for all QA and spam scoring
mobile first execution and rendering across browsers
- Monitors competitive and industry activity that help inform new strategies Perform other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position
Employees will be required to perform any other job-related duties assigned by their supervisor or management

**PERSONAL ATTITUDE AND SKILLS**

Highly analytical
- commercially focused and results driven
- Organized and capable of juggling multiple priorities across multiple markets
- Positive 'can do’ attitude
- Attention to detail and accuracy with a commitment to excellence
- Comfortable presenting to all levels in the organization
- Team player Experience in the travel industry not essential
but preferable
- Experience of consumer marketing in a medium / large scale organization beneficial

**QUALIFICATIONS AND EDUCATION**

Minimum 3 years of proven experience building- Solid technical skills and expertise with HTML (CSS an advantage)
particularly Dreamweaver and Photoshop
workflows and triggered events
- Good understanding of dynamic coding and conditional statements Demonstrated ease facility and interest in working with data
- Use of Excel as a reporting tool

**FINANCIAL/QUANTITIVE RESPONSIBILITIES**
- Raise PO’s as required by the CRM Manager

**INTERNAL/ EXTERNAL RELATIONSHIPS**

Integration and reporting to NA CRM team internal stakeholders across the UK Ireland
- EMEA External Marketing agencies as required on an adhoc basis - Certain Imaginary Friends Salesforce
Live Clicker etc

**What we Offer** At Royal Caribbean Group we are client-centric but put people first We have a culture where everyone is trusted and valued in equal measure whatever your role in the company We are propelled by people Our employees and crew are the driving force behind our success Our aim is to recruit develop and retain world class people who come to Royal Caribbean to do the best work of their careers

We are committed to employee development and you will have the opportunity to learn from some of the most experienced people in the business We regularly reward and promote success encouraging staff to take on new challenges and responsibilities to aid progression

Our remuneration package includes our competitive pension private healthcare life assurance cover to name a few In addition every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends & family cruise discounts

With good transport links to our modern offices in Surrey we have plenty of free parking a free shuttle bus from the train station on-site restaurant and on-site gym We take a flexible approach to work We currently work a combination of days in the office and work from home

Come join the team - Journey with us succeed with us grow with us

Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon

LI-IN1

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