Spare Parts Team Leader
2 days ago
**New Job - Spare Parts Team Leader**
Based in Daventry this is an interesting and engaging position. As the Spare Parts Team Leader you will be supporting the Manager of the team but act as thementor of the Spare Parts coordinators. You will be responsible for arranging team initiatives,training and guiding the team towards improvements, increasing overall knowledge and providing excellent customer service.
**The Benefits:**
- Competitive salary DOE - £28000 -£30,000PA
- 25 days holiday + bank holidays
- 10% bonus
- Pension
- Private Healthcare - BUPA
**The Job**:
- Leading the team to ensure that every customer request is properly managed
- Managing spare parts requests
- Developing training material and supporting documents to improve knowledge inside spare parts team
- Share indications from management (Spare Parts Manager) in order to keep service level indicators excellent and deploy revenue generating campaigns
- Catch opportunities for further improvement and commercial opportunities
- Work strictly with System & Service Key Account Manager to act on urgent spare parts requests
- Identify training gaps within the team and present training plan to Spare Parts Manager
- Using Reporting system to identify open orders and activate the team to promote closure
- Working closely with Spare Parts Manager to develop the system.
**Experience needed**:
- Proficient verbal & written communication in English
- Strong team building competences
- Good analytical skills
- Good problem solving and decision making ability
- Good value system and personal integrity
- Key Performance indicators attached to the role:
- Field service - Service Level
This is an immediate position so do please send your CV and contact Esther Greenwood at Satarah Recruitment if you would like some more information.
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