Client Service Support Executive

2 weeks ago

Hove, United Kingdom Legal & General Investment Management Full time

Your role at a glance
The Client Service Support Executive will support LGIM’s Institutional client’s across all aspects of their client journey lifecycle by providing efficient and effective administration and operational servicing to deliver a positive client experience.

What you'll be doing
- Working as part of a team, providing an efficient and effective administration and operational service to support LGIM’s Institutional clients across all aspects of a client’s journey, including but not limited to, account set up and readiness, on-going servicing requirements, mandate change, client data governance, management of client documentation and resolution of both internal and external enquiries
- Owning and co-ordinating the successful resolution of day to day requests for information and data from clients and consultants, liaising and utilising expertise from around the business where necessary, in line with client deadlines, expectations and published SLAs.
- Documenting, managing and, resolving incoming client enquiries in a timely and organised fashion recording and escalating issues to the client owners as necessary.
- Proactively managing, maintaining, verifying and validating client records and information working closely with the Client Relationship Executives and our clients to ensure client information is up to date. Including the updating of and maintaining of client records, including contacts and distribution lists.
- Developing and maintaining an understanding of LGIM’s client mandates to be able to support enquires across LGIM’s full client base both in the UK and Internationally.
- Working with impacted stakeholder teams, ensuring that the business is fully briefed and engaged, and all legal, operational, compliance and transitional requirements are comprehensively identified, tasked and completed.
- Collaborating with the Client Relationship teams, ensuring together we deliver a positive client experience including communicating effectively with both internal and external stakeholders on the progress of client work, holding (where required) regular working group meeting sessions with key stakeholders in order to monitor and manage progress.

What we're looking for
- Worked with or had exposure to external financial services clients and, ideally, asset management clients or pension funds/insurance companies.
- Someone who has worked with financial services intermediaries such as Investment Consultants would be desirable but not essential
- Basic understanding of the investment management landscape
- A track record of providing service support within a team and wider business context.
- Training and presenting skills

**Benefits**:
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings.

About L&G
The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

About the business area
The world of investment is changing. Our vision at **Legal & General Investment Management** is to create a better, more sustainable future through responsible investing. We work in partnership with our clients around the globe to deliver positive long-term outcomes, while rising to the challenges of a rapidly changing world. Our clients include ins

  • Client Service Support Executive

    4 weeks ago

    Hove, United Kingdom Legal & General Investment Management Full time

    Reference - VN-26334Role Type - Fixed Term Contract (inc Secondee)Location - HoveSalary - Competitive salary, bonus and benefitsClosing Date - 19 August 2023Your role at a glance - The Client Service Support Executive will support LGIM’s client’s across all aspects of their client journey lifecycle by providing efficient and effective administration and...

  • Client Service Support Executive

    4 weeks ago

    Hove, United Kingdom Legal & General Investment Management Full time

    Your role at a glance The Client Service Support Executive will support LGIM’s client’s across all aspects of their client journey lifecycle by providing efficient and effective administration and operational servicing to deliver a positive client experience. What you'll be doing - Working as part of a team to provide an efficient and effective...

  • Client Service Support Executive

    2 weeks ago

    Hove, United Kingdom Legal & General Investment Management Full time

    Your role at a glance The Client Service Support Executive will support LGIM’s client’s across all aspects of their client journey lifecycle by providing efficient and effective administration and operational servicing to deliver a positive client experience. What you'll be doing - Working as part of a team to provide an efficient and effective...

  • Client Service Support Executive

    5 days ago

    Hove, Brighton and Hove, United Kingdom Legal & General Investment Management Full time

    Your role at a glanceThe Client Service Support Executive will support LGIM's client's across all aspects of their client journey lifecycle by providing efficient and effective administration and operational servicing to deliver a positive client experience.What you'll be doing Working as part of a team to provide an efficient and effective administration...

  • Client Service Support Executive

    3 weeks ago

    Brighton and Hove, United Kingdom Legal & General Investment Management Full time

    Reference - VN-25907Role Type - PermanentLocation - Brighton and Hove areaSalary - Competitive salary, benefits and bonusClosing Date - 1 July 2023Your role at a glance - The Client Service Support Executive will support LGIM’s client’s across all aspects of their client journey lifecycle by providing efficient and effective operational servicing to...

  • Client Service Support Executive

    2 weeks ago

    Brighton and Hove, United Kingdom Legal & General Investment Management Full time

    Reference - VN-24153Role Type - PermanentLocation - Brighton and Hove areaSalary - Competitive salary, bonus and benefitsClosing Date - 21 January 2023Your role at a glance - The Client Service Support Executive will support LGIM’s Institutional client’s across all aspects of their client journey lifecycle by providing efficient and effective...

  • Client Executive

    6 days ago

    Hove, United Kingdom Close Brothers Group Full time

    **OVERALL SUMMARY** **RESPONSIBILITIES** - Provide on hand support for client managers with effective handling of client queries, requests, internal administrative and reporting requirements. - Maintain our processes and systems in respect of Agreement changes, aligned to our business authorities. To include variation letters and legal documentation...

  • Client Executive

    1 month ago

    Hove, United Kingdom Close Brothers Group Full time

    OVERALL SUMMARYAt Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.Join Close Brothers Invoice Finance Team where where the successful...

  • Customer Support Executive

    3 weeks ago

    Hove, United Kingdom red robin recruitment Full time

    Our client is a dynamic Insurance provider and Insurance Tech company that specialises in protection insurance products, such as Life and Private Health insurance. This is a growing business area and a great career choice. **Salary up to £24,000 (DOE) plus commission for cross-selling to existing customers** **Monday to Friday...

  • Customer Service Executive

    2 months ago

    Hove, United Kingdom Clearline Recruitment Full time

    Full Time - Hove, East Sussex - Posted on 1st August 2023 - £22000.00 - £24000.00 per annum GBP / Year Do you have previous experience working in a customer service office-based role? Are you confident with an excellent telephone manner and a personable nature? Our client, an innovative and modern Law Firm, are looking to recruit a Customer Service...

  • Customer Service Executive

    3 weeks ago

    Hove, United Kingdom Clearline Recruitment Full time

    Full Time - Hove, East Sussex - Posted on 1st August 2023 - £22000.00 - £24000.00 per annum GBP / Year Do you have previous experience working in a customer service office-based role? Are you confident with an excellent telephone manner and a personable nature? Our client, an innovative and modern Law Firm, are looking to recruit a Customer Service...

  • Customer Service Executive

    3 weeks ago

    Hove, United Kingdom Red Robin Recruitment Full time

    Our client is a dynamic Insurance provider and Insurance Tech company that specialises in protection insurance products, such as Life and Private Health insurance. This is a growing business area and a great career choice. **Salary up to £24,000 (DOE) plus commission for cross-selling to existing customers** **You should make around £28,000 in total. No...

  • Client Service Team Leader

    3 weeks ago

    Hove, United Kingdom Legal & General Investment Management Full time

    Your role at a glance The Client Service Team Leader will lead a team of Client Service executives, supporting LGIM’s Institutional clients across all aspects of their client journey are serviced, providing efficient and effective administration and operational servicing to deliver a positive client experience. What you'll be doing - Working as part of a...

  • Business Support Executive

    4 weeks ago

    Hove, United Kingdom Reset Recruitment Full time

    Business Support Executive **Salary**: £23k - £25k + Great benefit package Location: Hove (hybrid working available after successful probationary period of 6 months) Hours: Mon-Fri 9am - 17.00pm Do you have outstanding administration, customer management and analytical skills and want to work for a professional and well-established organisation that...

  • Client Services Administrator

    4 weeks ago

    Hove, United Kingdom Crunch Full time

    **About Crunch**: Crunch is a multi-award winning Software as a Service (SaaS) company born in the heart of Brighton with a brilliant team of 130, over 17,500 clients and 50,000 Crunch Chorus members. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK,...

  • Client Services Administrator

    1 day ago

    Hove, United Kingdom Crunch Full time

    **About Crunch**: Crunch is a multi-award winning Software as a Service (SaaS) company born in the heart of Brighton with a brilliant team of 130, over 17,500 clients and 50,000 Crunch Chorus members. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK,...

  • Client Services Administrator

    2 weeks ago

    Hove, United Kingdom Crunch Full time

    **About Crunch**: Crunch is a multi-award winning Software as a Service (SaaS) company born in the heart of Brighton with a brilliant team of 130, and over 40,000 users of our software. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK, helping them to...

  • Client Services Administrator

    4 days ago

    Hove, Brighton and Hove, United Kingdom Crunch Full time

    About Crunch:Crunch is a multi-award winning Software as a Service (SaaS) company born in the heart of Brighton with a brilliant team of 130, and over 40,000 users of our software. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK, helping them to grow...

  • Customer Support Executive

    3 weeks ago

    Hove, United Kingdom Reset Recruitment Full time

    **Customer Support Executive** **Location: Hove** **Salary: £22k - £24k** **Hours: Mon-Fri 9am-5pm or 10am-6pm** Do you want to work for an established and expanding organisation that offers a great working environment and career progression? If so, I have a Customer Support role within their Customer Support Admin team based in their Hove office. You...

  • Account and Content Executive

    3 weeks ago

    Hove, United Kingdom eduKUDU Ltd Full time

    We are eduKUDU and we have some exciting opportunities to join our growing team. We are looking for an Account and Content Executive to join our Client Success team. You'll be a key player in a team working on planning and generating content for clients' marketing publication portfolios created on our inhouse publishing platform. You'll work closely with...