Business Support Administrator

3 weeks ago


Bellshill, United Kingdom Share Learning Limited Full time

**About the role**

The main purpose of the Administrator role is to provide administrative support to the organisation, to help us make a positive impact through learning and development and professional support. The role encompasses various responsibilities, including general administrative tasks, customer communication, dealing with our trainers and course set up.

We are a small team, and this is an excellent opportunity to work in an administrative capacity with both our learning and development, and marketing and events teams.

**Main tasks of the role**

The main tasks of the job include:

- Overseeing the smooth operation of our office space, ordering supplies and equipment as required.
- Organising and scheduling training sessions, meetings and events.
- Maintaining accurate records related to training, qualifications, participants and resources.
- Preparing delegate packs and resources.
- Provide effective and high-quality admin support to the wider Share team.
- Liaise with and provide relevant reports for all accrediting bodies in line with
- Frameworks, contract rules, timescales and other requirements including external audit.
- Carry out any other tasks that may be reasonably required.

**Main responsibilities of the role**

The main responsibilities of the job include:

- Ensure the smooth operation of day-to-day administrative tasks and training within the organisation.
- Maintain good communication with customers, trainers and internal teams.
- Contribute to the continuous improvement of training processes and administrative efficiency.
- Promote Share membership, products and services.

**About you**

Personal qualities:

- Organised
- Strong attention to detail
- Ability to adapt to changing priorities
- Ability to work on own initiative and manage workload effectively
- Flexible and collaborative mindset
- Customer service orientated
- Confident
- Good team player

**Experience**:

- Previous experience in an administrative role (desirable)
- Previous experience in a customer service role
- Previous experience of working in a fast paced environment with varying priorities
- Familiarity with the social housing sector and/or learning & development
- environments (desirable)
- Experience using a Customer Relationship Management (CRM) System/Database
- (desirable)

Skills and knowledge:

- Effective written and verbal communication skills
- Excellent time management skills
- Proficient with Microsoft Office (Word, Excel, Outlook, Teams)
- Ability to work in a fast-paced environment

Other:

- Flexibility to work occasionally on weekday evenings and 1 weekend per year

**Ready to apply?**

**Application process**

**Interview**

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £24,000.00 per year

Expected hours: 35 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Flexitime
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Shuttle service provided
- Sick pay
- Store discount
- Transport links
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Bellshill

Application deadline: 05/04/2024
Reference ID: SH/AD/03/24



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