Inside Sales Representative

1 month ago


Hertford, United Kingdom Azelis Full time

Inside Sales Manager (12 Month Fixed-Term Contract) - Personal Care

People. Talented, resilient, and passionate. Honest, humble, and respectful. Striving to make the world a better place by formulating for our planet’s change makers, our people ignite the magic we make at our labs and constantly pursue ways to inspire our customers and move us forward in our journey toward innovation through formulation.

The people at Azelis embrace change as an invaluable opportunity to grow, learn and become ever better at what we do. We are a team united in passion, vision, and values. And we believe that we can work together to achieve everything we set our minds to.

Our industry is ready for disruption, and we are looking for enthusiastic and innovative people who are thirsty for a challenge to join us and make a difference.

Are you here for the change makers? You’ve come to the right place

We currently have a vacancy for an Inside Sales Manager to join either of our offices in Hertford. While this is an initial 12-month fixed-term contract (maternity cover) there is ample opportunity to make an impact from day 1 and gain invaluable career experience.

Mission

To manage a defined portfolio of customers in the Personal Care business unit (both cosmetic & fragrance ingredients). To drive promotion, development, and growth of the business across agreed customers, and to increase the number of buying customers by both regaining lost customers and nurturing new leads

Key Accountabilities

1. In agreement with the Business Manager and Sales Manager, manage and develop a defined customer base.

3. Manage, develop, and understand the needs of the customer base, and maintain relationships with key contacts at all relevant levels. Depending upon business potential, ensure an appropriate balance of direct customer contact and the customer utilisation of the Azelis customer portal

4. Generate sales and margin growth by targeting and creating new business; actively follow up on price quotations and samples, and ensure calls, quotes, leads & opportunities maintained in CRM

5. Administer customer price increases, liaising with Principal Managers and Commercial assistants to ensure effective implementation

6. Act as an escalation contact to represent the designated customer portfolio in the event of a commercial or logístical problem encountered by Supply Chain

7. Gather, analyse, interpret, and present market, product, competitor, and industry data as required, to support the development of the forward strategy of the business

8. Provide cover where appropriate for Sales Managers during periods of holiday absence

9. Any other duties as requested by the line manager that are appropriate to the role

Experience, Skills & Education

1. Excellent customer service skills

2. Telesales, negotiation, and interpersonal skills to quickly build rapport with customers

3. The ability to adapt to new requirements and have a flexible approach to working under pressure

4. Effective and timely communication skills, both written and verbal

5. The commitment to challenge yourself personally and develop new skills 6. The ability to work effectively alone and within a team

7. Computer literacy skills



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