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Sales Support Representative

2 months ago

Hertford, United Kingdom Chrono Hunter Full time

**About Chrono Hunter**:
Chrono Hunter is a pioneering platform enabling private individuals to buy and sell luxury watches with the utmost confidence through reputable retailers. Since our inception in 2018, we have experienced exponential growth and aspire to become a significant player in the global luxury watch industry.

**Position Overview**:
**Responsibilities**:

- Provide comprehensive support to the sales team, including but not limited to, preparing sales-related documents, proposals, and estimates.
- Handle administrative tasks such as managing customer inquiries, scheduling appointments, and maintaining accurate records.
- Liaise effectively with customers to address their needs, answer queries, and ensure exceptional service.
- Assist in managing customer accounts, ensuring all information is up-to-date and accurate.
- Collaborate closely with internal teams to coordinate sales efforts and optimise customer satisfaction.
- Maintain a professional and positive phone manner while engaging with customers and stakeholders.
- Proactively identify opportunities for process improvement and contribute to the overall efficiency of the sales function.
- Stay informed about industry trends, competitor activities, and market developments to support strategic decision-making.

**Qualifications**:

- Proven experience in a sales support or administrative role, preferably within a fast-paced environment.
- Excellent organisational skills with the ability to manage multiple tasks simultaneously.
- Strong communication skills, both verbal and written, with a professional and courteous demeanour.
- Proficiency in CRM software (e.g., Salesforce) is desirable.
- Ability to adapt quickly to changing priorities and thrive in a dynamic work environment.
- Motivated self-starter with a positive attitude and a willingness to learn and grow.
- A genuine interest in luxury watches and the broader luxury goods industry is a plus.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- A vibrant and collaborative work environment with a diverse team.

Pay: £20,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: Sales Support Representative

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