Regional Head of Operations

7 months ago

Manchester, United Kingdom Turning Point Full time

**Job Introduction**:
At Turning Point, we support people across the UK with substance use, learning disabilities and mental health problems.

We have a fantastic opportunity for a Regional Head of Operations to join our team.

As a Regional Head of Operations, you’ll make a real difference to their lives as you strategically lead and manage a substance use portfolio across the North of England. These services include community integrated drug and alcohol services, residential detoxification and rehabilitation services and criminal justice interventions.

It is a home-based role covering the North of England with travel to the services when required.

**Role Responsibility**:
You will strategically lead and manage Turning Point’s portfolio in substance use within the given geographical region. Your main responsibilities will include:

- effectively leading operations to deliver high quality service user focused services that place Turning Point as a market leader within Public Health & Substance Use and deliver Turning Point’s ambitions to retain and grow new services
- ensuring continuous development of services in the region, deploying innovative ideas and implementing new national guidance, interventions, and policy
- holding overall operational responsibility for the region’s achievement of financial and performance targets
- working with the business development team in identifying key areas of growth for substance use and public health across the region, building strong relationships with external bodies and commissioners to positively convey Turning Points service offering/products enhancing the ability to win new business
- developing and maintaining effective relationships with key influencers and stakeholders in the region and nationally
- ensuring that Turning Point has a positive profile regionally and nationally through marketing and communication processes, including press and strategic representation
- covering a wide geographical region, leading a team and maintain contact with frontline staff and service users accessing support and treatment
- managing a portfolio of services with combined annual revenue of between £20m - £30m per annum

We’re looking for a strong leader with the CQC and quality assurance experience, combined with the gravitas to stand in front of the commissioner and clearly explain your operational ideas.

As a Senior Manager, we’ll also look to you to co-ordinate operations and service planning, meet financial targets, and ultimately, ensure that our services are high performing and well positioned for retender and growth.

**About us**:
Running health and social care services on a not-for-profit basis, we invest every penny back into our care - and our people. So, if you’re ambitious and looking for a Senior role with real value, help us to grow our business and your future.

**_What Benefits Will I Receive?_**

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes:

- Comprehensive learning and development opportunities so we can invest in your future - we’re proud to have a silver accreditation from _Investors in People. _Choose from our range of courses to gain recognised qualifications
- 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost
- An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings
- Flexible working solutions to support your work-life balance
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
- Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
- A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family
- Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
- Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
- A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us
- We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date._

Turning Point

**Attached documents**:

- Role Profile RHO.pdf

Apply

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