Social Housing Administrator

6 months ago


London, United Kingdom TNA Building Services Ltd Full time

**Employment Type: Full-Time**

As a Social Housing Administrator, you will be the central point of contact, managing customer inquiries, scheduling maintenance jobs, coordinating with field engineers, handling purchase orders, and maintaining organised records. The role requires strong communication and organizational skills, with a focus on ensuring efficient and seamless operations.

**Responsibilities**:
**Main Responsibilities**
- Address customer queries and service requests efficiently.
- Coordinate and schedule maintenance jobs.
- Utilize scheduling software for optimal job allocation.
- Liaise with field engineers to convey job details.
- Act as a point of contact for engineer queries.
- Generate and raise purchase orders for materials and services.
- Collaborate with procurement for timely supply.

**Qualifications**:

- Previous experience in a helpdesk or administrative role.
- Excellent communication skills.
- Strong organizational and multitasking abilities.
- Proficient in software and scheduling tools.
- Customer-focused mindset.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- London (required)

Ability to Relocate:

- London: Relocate before starting work (required)

Work Location: In person



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