Social Housing Director

1 month ago


London, Greater London, United Kingdom Clarion Housing Group Limited Full time
Clarion Housing Group Limited: Lead Home Moves Strategist

We are seeking a highly skilled and experienced professional to lead our Home Moves department as our new Head of Home Moves.

This role will be responsible for managing Clarion's national portfolio of social housing lettings, with a focus on improving lettings performance and driving down spend in Council Tax and Utilities.

The successful candidate will have a strong track record of managing and leading lettings services, with expertise in financial planning, budget building, and analysing complex lettings data.

They will also be able to demonstrate a passion for social housing and excellent customer service, with the ability to work effectively with internal and external stakeholders.

Key Responsibilities:

  • Lead and motivate regional lettings teams to meet lettings targets and deliver an exceptional move-in experience for customers.
  • Develop and implement a Home Moves strategy focusing on improving lettings performance, reducing spend in Council Tax and Utilities, and building an innovative approach to new homes lettings.
  • Work closely with colleagues from Repairs teams to ensure re-let properties are repaired on time and to standard, and alongside our Development team to plan for and let out all new build and regenerated homes.
  • Liaise with local authority contacts across the country to agree lettings or nomination rights relating to new housing delivery.
  • Be a key strategic lead for our overall Group-wide voids strategy, reviewing void properties and writing detailed reports and improvement plans.

Requirements:

  • An appropriate CIH qualification in social housing management, or a commitment to work towards one within 24 months of starting the role.
  • A passion for social housing and excellent customer service.
  • A strong track record of financial planning, budget building, and analysing complex lettings data.
  • Experience of managing and leading lettings services, with expertise in stakeholder management.

Benefits:

  • A salary of £97,414 to £121,767 per annum, plus a £5k car allowance.
  • A hybrid working arrangement, with regular travel to regional lettings locations across the country.
  • The opportunity to work for a top company, as recognized by LinkedIn's Top Companies 2024 award.

Please note that you must be eligible to work in the UK to apply for this vacancy, and reside in England or Wales for the duration of your employment.



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