Receptionist/admin Officer

5 months ago


St Albans, United Kingdom Central London Community Healthcare NHS Trust Full time

Central London Community Healthcare NHS Trust Sexual Health Directorate

We are looking for an experienced, enthusiastic, and flexible receptionist to work as part of our Sexual Health team.

There is a vacant post of 19 hrs available on a part-time basis at

Hatfield Centre working - Monday 8.30-5pm,

Tuesday 8.30 - 8pm

This is a fixed term post for 12 months

**Band 3 - Salary**: £22,816 pro-rata

Please note that you may be asked to cover other days including some late shifts

If you would like to discuss any details regarding the post please contact:
Fiona Geraghty (Hatfield Centre) 0208 1026260

To provide a comprehensive and high-quality reception and administrative support service to the Contraception, HIV and Sexual Health Service team withing Hertfordshire Sexual Health Service.

The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff.

Just as we care about our patients’ wellbeing, we care about yours

**We can offer you**:

- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C’s apply
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
- To book appointments and manage cancellations or amendments in a timely manner.
- To take initial responsibility for the local resolution of problems that may arise with staff/clients and to deal with complaints according to CLCH (Central London Community Health NHS Trust) policy and procedures.
- To provide cover for other administrators/team members when necessary or as directed.
- To work as a team member with other clerical staff, nurses and doctors and support the admin manager.
- To undertake photocopying, faxing, scanning and filing of confidential and non-confidential information.

Please see attached Job Description and Person Specification for full roles and responsibilities.



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