Senior Customer Service Advisor

3 weeks ago

Peterborough, United Kingdom Saint-Gobain Full time

**Have you got previous SALES experience with B2B Sales?**

**Do you enjoy delivering a first-class customer service experience?**

**Are you buzzed by people's interactions and hitting the targets?**

**Do you want to build a long-term career with a top employer who can support your desire to learn and progress?**

Jewson in Peterborough are recruiting now for office-based Senior Customer Sales Advisor with a strong SALES background

**Competitive Salary + Pension + Life Assurance + Private Medical + 31-days holiday per year (pro rata for part-time) + Opportunities to Progress and build a career**

Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.

**BRANCH OPENING HOURS**

**Monday to Friday 7:30am - 5pm**

**Saturday 8am to 12noon (every two weeks)**

**What will I be doing?**

A Customer Service Advisor is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth.

You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers - Maintain stock levels, carrying out regular stock counts
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work - Work with colleagues to suggest opportunities for improvement

**Are Jewson and Saint-Gobain an Inclusive employer?**

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Peterborough, PE7 8JA: reliably commute or plan to relocate before starting work (required)

Application question(s):
**Experience**:

- customer service: 1 year (preferred)
- B2B sales: 1 year (preferred)

Work Location: One location

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