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Support Medical Secretary
2 months ago
We are looking to recruit a Band 3 Support Medical Secretary to join our well established secretarial team in the department of Allergy & Immunology,. This is a permanent full-time position with core working hours of 8.00 am to 4.00pm or 9.00am to 5.00 pm.
We are looking for an enthusiastic and conscientious team player with excellent audio typing ability. You will be able to work under pressure, have good written and verbal skills with excellent time-management and organisational skills. You will be able to prioritise your workload throughout the day. You will be able to demonstrate a clear understanding of confidentiality issues and your behavior will be consistent with the Trust’s Values and Behavioral standards.
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
As part of a team you will be responsible for the audio typing and transcription of clinical correspondence and will need to be a fast and accurate typist with an understanding of medical terminology. You will work closely with the band 4 Specialty PA's to ensure the timely review of results and any subsequent actions are undertaken. You must able to prioritise your own workload according to the changing day to day demands and deadlines and use your own initiative to respond to queries both within and outside of the Organisation with a professional manner to patients, relatives and staff.
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
Please refer to the job description and person specification attached to the advert for the full details.
Accurately transcribe digitally transcribed clinical letters using Winscribe, producing high quality work within defined deadlines.
Establish and maintain admin systems/databases
Dealing with incoming mail and results.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Answer telephone queries and escalate appropriately
Undertake peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner ensuring timely handover to relevant staff
To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway
Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.
Provide cover for colleagues during times of sickness and annual leave.
Undertake any other duties which may be reasonably required.
Promote an open friendly working environment
Adhere to Trust policies and procedures relevant to your position.
Participate in a Personal Development Plan.
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