Medical Pa to The Pulmonary Hypertension Service
3 months ago
Main duties and responsibilities In liaison with the Lead Clinician, manage the UK Pulmonary Hypertension Service. To liaise with collaborating units in other Trusts and manage a National Specialised Commissioning Team (NSCT) designated UK serviceThe Trusts include Bristol Childrens Hospital, Leeds General Infirmary, The Freeman Hospital in Newcastle-Upon-Tyne, Birmingham Childrens Hospital, Yorkhill Hospital Glasgow, and the Royal Belfast Hospital for Children. This will involve: Ensuring rapid communication of information between the local Consultant and the team at GOSH. Arranging joint clinics between the GOSH visiting team and the local Consultant in each of the Trusts.
Arranging tele-clinics between GOSH and outside Hospitals. Arranging the travel of GOSH staff to these clinics on a bi-weekly basis. To manage, maintain and be responsible for the national database for the UK Pulmonary Hypertension Service for Children, entering data, retrieving data and preparing quarterly reports to submit to the Department of Health. To be responsible for tracking the activity and financial status of the service and to ensure that GOSH Trust is remunerated appropriately.
To be responsible for tracking the funding of specific therapies and to ensure that the GOSH Trust is not paying for drugs which ought to be funded by the Primary Care Trust under NSCT agreement. To be responsible for organising six-monthly meetings between the GOSH team and the responsible Consultants in the principle collaborating Trusts. To attend the weekly multi-disciplinary meetings as the unit administrator of the UK Pulmonary Hypertension Service for Children. To take the minutes at these meetings and distribute to all parties involved, within the Trust and external agencies.
To be responsible for maintaining diaries and arranging meetings as required by the Pulmonary Hypertension Team. Administration/Secretarial Duties To provide the full range of secretarial support to the Pulmonary Hypertension Team. Such support includes accurate and efficient typing of letters, correspondence and reports, presentations, appointments and waiting list, and general filing. To ensure all referral letters are processed in a timely manner.
To be responsible for the organisation of the outreach clinics undertaken by the Consultant and any other secretarial work resulting from these clinics.Working alongside the Cardio-respiratory booking office, maintain the Pulmonary Hypertension waiting list on EPIC, ensuring the list is regularly validated and accurately reflects demand. To arrange new and follow-up appointments and arrange transport as necessary. To liaise with relevant departments regarding investigations and results.To cancel clinics and complete appropriate clinic forms and advise all parties. To organise peripheral clinics including arranging clinic dates, making appointments, filing and arranging admissions for tests/surgery and maintain the peripheral clinics spreadsheet for clinics held by the Consultant.
To oversee departmental projects and implement any new changes required, ensuring staff in the unit are aware of the changes. To be responsible for routine administration, handling post and ensuring that computer and other office equipment remains in working order and is appropriate to the needs of the office. To ensure the accurate and appropriate use of the EPIC system to register, make appointments for and code patients. To work with the Cardio-Respiratory Management Team in line with the Modernisation and NHS Plan in relation to outpatient waiting times ensuring all patients are seen within agreed targets.
CommunicationIn liaison with clinical staff, establish appropriate working patterns in order to provide an optimum secretarial service and communicate any changes to appropriate staff. To establish close working relationships with other clinical units in Great Ormond Street Hospital, other Trusts, external agencies to ensure a cohesive and efficient service. Maintain absolute confidentiality regarding patient information to all parties unrelated to their medical care. Appropriately receive, re-direct and make telephone calls to and from the department as required and ensure, where possible, that telephone calls are diverted to an appropriate person if the office or department is unmanned.
To monitor queries and ensure that they are responded to in a timely fashion. To ensure that visitors and enquiries to the ZCR office, in person or by telephone, are handled courteously, efficiently and with sensitivity (e.g. with regard to bereaved parents) and that they receive accurate information and appropriate advice. To deal with enquiries from other hospitals and outside agencies and also enquiries relating to Private Patients and overseas visitors.
General Administration Duties To know how accurate and timely data collection helps the Trust deliver patient care now and in the future. To help your team meet its data quality targets by: using d
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