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Customer Service Assistant

4 weeks ago

Falkirk, United Kingdom Compass Group Full time

**More about the role**:
Could you bring your spark to Chartwells? Here's what you need to know before applying:
**Your key responsibilities will include**:

- Preparing delicious, high-quality food that delights our clients and customers
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the food service and helping customers with natural service
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations

**Who you are**:
**Our ideal Customer Service Assistant will**:

- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate Exceptional timekeeping and reliability
- Have a safety-first mind set

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Job Reference: com/0903/H13401/52553278/IN/BU #LI-DNP

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

**What you'll be doing**:
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 20 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 44 weeks per year

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