Systems Support Administrator

3 days ago


Woking, United Kingdom March Recruitment Full time

Systems Support Administrator
Location: Woking

**Salary**: £25 - £35,000 PA
Duration: Permanent
Hours: Monday - Friday 8.30am-5pm (Mainly office based)

Key Responsibilities of a Systems Support Administrator
- Updating and maintenance of various Point of sale systems
- Liaising with Point of sales providers to resolve any issues that may arise
- Supporting unit managers when import of data to systems fail
- Identifying frequent fail points and exploring solutions
- Extracting and studying data from various systems to help drive projects forward
- Ensuring suppliers and their products are well maintained in the database, investigating and resolving issues as and when they occur
- Assisting with maintenance of our online meal ordering platform, including upload and adjustment to menus
- Working with the central office team to provide support where needed

Key Competencies of a Systems Support Administrator
- Has at least 2 years’ experience working with various systems in a busy environment
- Has great attention to detail and the ability to work autonomously
- Robust data and systems knowledge
- Excellent working knowledge of Word and Excel with great analytical thinking
- Strong focus on customer service and providing support and assistance in a timely manner
- Strong organisational skills with the ability to prioritise and meet tight deadlines
- Excellent communication skills, both written and verbal
- A team player who is reliable, motivated and flexible
- A positive outlook with a great can-do attitude, quick to learn new skills
- Working with POS systems: CRB Cunninghams Impact, Civica-NRS, BioStore
- Knowledge of FDH Saffron

Consultant: Donna Jackson



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