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Administrator of Overseas Courses

4 months ago

Norwich, United Kingdom The English Experience (UK) Ltd Full time

**Position: Administrator of Overseas Courses**

Full time, fixed term.

Start date**:11.03.24** (desirable) End date**:11.09.24**

**£23,500 per annum**

The post holder will undertake a wide range of administrative duties to support the Manager of Overseas Courses in the planning, organisation and running of our overseas English Camps. The post holder will be part of a small, busy team working to arrange English language courses for young learners in their home countries, predominantly Italy. While this is a small team and the post holder will be involved in all areas of course organisation the main focus of the role will be administration.

**General administration**
- Contribute to the general smooth running of the English Camps (overseas courses) department
- Provide general administrative support to the Overseas Courses Department
- Contribute to the organisation and running of any staff training days
- Maintain clear and efficient filing systems
- Operate and update the department database with a high level of accuracy
- Assist in the review of and compilation of reports on feedback at the end of the season
- Work on specific projects as requested by the Manager of Overseas Courses

**Recruitment**
- Work with the Manager to advertise for and recruit appropriate staff
contacting staff to book appointment times

making correct paperwork (CVs, interview forms) available to the interviewing staff on a daily basis

contacting referees to request references

notifying applicants as to the outcome of their interview in a timely fashion

keeping accurate records of all of the above, using both spread sheets and a tailor-made database
- Under the instruction of the Manager of Overseas Courses, produce, send out and track return of staff contracts (approx. 250 over the summer period)

**Course administration**
- Prepare individual course timetables to fit specific requirements and staff skills
- Process information received and file in an organised manner
- Produce information packs, including digital copies, and distribute to staff
- Assist in the organisation, distribution and return of information packs for all courses

**Travel organisation**
- Assist the Assistant Manager to ensure all travel bookings are appropriately notated and information passed on to staff in accordance with departmental procedures

**Online archive**
- Maintain an online file sharing system to make all necessary materials available to staff
- Maintain users and give access appropriately

**Pay and tax**
- Administer staff invoices under the direction of the Manager
- Collate pay information and provide appropriate information for payroll administration

**General duties**
- Undertake on call duties, especially over days of travel, to support staff and the Manager in the smooth running of camps
- Contribute to the general smooth running of the Norwich school as requested and sanctioned by the Manager of Overseas Courses
- Undertake other tasks from time to time as deemed necessary by the Director
- **Education, experience and achievements**

**Essential**:
Educated to degree level, or equivalent qualification
- or_

Educated to A level and a minimum of two years’ experience working in a busy office environment
- or_

A minimum of two years’ in demonstrable experience in a comparable professional role

**Desirable**:
Experience of working on a summer camp or residential course

Experience in the EFL or broader education industry
- **Skills, knowledge and understanding**

**Essential**:
Excellent written and oral communication skills

Excellent time management skills

High level of competency in IT, particularly Word, Excel and Outlook

**Desirable**:
Some knowledge of Italian would be an advantage

Knowledge and experience of using databases

Awareness of safeguarding issues when working with young learners
- **Personal attributes**

Excellent level of accuracy and attention to detail

Organised and methodical

Ability to work well independently without close supervision, as part of a team with a shared goal

Ability to be flexible and adapt to changing needs

Willingness to contribute to all aspects of the day to day running of the office

**Job Types**: Full-time, Temporary
Contract length: 6 months

**Salary**: £23,500.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 01/03/2024
Expected start date: 11/03/2024