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Technical Support Officer

2 months ago


Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

**Technical Support Officer**: Posted on 30 January 2024 Apply
- Directorate BHCC: Housing, Neighbourhoods and Communities
- Salary £26,873 - £28,770
- Contract Permanent

**Location**:
Hove Town Hall, Hove

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**Job Summary**:
- Job reference- orbis/TP/308211/38724-
- Positions available- 1-
- Working hours- 37-
- Closing date- 28 February 2024-
- Job category- Licensing-
- Organisation- Brighton & Hove City Council**Job introduction**:
**About the role**:
This is a varied and busy working environment that is customer service focussed. We are looking for someone who is
- able to manage challenging and demanding situations confidently
- a collaborative team player with excellent communication and negotiation skills
- Providing face to face appointments and telephone enquires for taxi drivers and member of the Public.
- provide accurate and professional advice to service users
- able to engage and work effectively with all the diverse communities within our city
- comfortable speaking out to ensure our pledge to be an anti-racist city is upheld.

In house training will be provided on all aspects of the role.

**Additional information**:
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

**Company information**:
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).