Software Support Specialist

5 months ago


Blisworth, United Kingdom Dragon2000 Full time

Dragon2000 are an award-winning provider of business management software, websites and mobile apps to the Automotive industry and due to continued expansion we have a fantastic opportunity for a confident, willing and self-motivated Software Support Specialist with a pleasant and helpful personality to join our fun, open working environment.

**Job Purpose**

**Main Tasks & Responsibilities**
- Providing onboarding support for new users under the direction of the Customer Care Coordinator
- Proactively contact new customers and assist with their adoption of the software to improve customer retention
- Recording specific notes from support calls on the in house logging system
- Investigate reported issues, resolving them or escalating them where necessary
- Product testing following checklists and guidance
- Undertaking training sessions to further product knowledge and contributing to team meetings
- Any other duties that may be required

**Skills and Requirements**

Experience (or interest) in any of the below skills:

- Support/IT desk experience
- Interest in IT/computing
- Inquisitive with a problem solving mindset
- Comfortable and confident in picking up new software and a general willingness to learn
- Excellent written and verbal communication skills

**Benefits of joining our team**
- Monthly attendance bonus
- Free lunch at the on-site restaurant and coffee bar
- Free to play Table Football and Arcade machine
- Casual dress code
- Prestigious offices in sought after location with ample free parking
- Workplace Pension scheme

**Working Hours**

Hours are 9am to 5pm Monday to Friday and this is an office-based, full time role. Our offices are slightly rural so you would require your own transport, but is easily commutable from areas such as Northampton, Wellingborough, Milton Keynes, Daventry, Brackley and Banbury to name a few.

**Please no agencies**

**Salary**: £20,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



  • Blisworth, United Kingdom Dragon2000 Full time

    Dragon2000 are an award-winning provider of business management software, websites and mobile apps to the Automotive industry and due to continued expansion we have a fantastic opportunity for a confident, willing and self-motivated Software Support Specialist with a pleasant and helpful personality to join our fun, open working environment. **Job...


  • Blisworth, United Kingdom Dragon2000 Full time

    Dragon2000 are an award-winning provider of business management software, websites and mobile apps to the Automotive industry and due to continued expansion we have a fantastic opportunity for a confident, willing and self-motivated Software/Customer Support professional with a pleasant and helpful personality to join our fun, open working...


  • Blisworth, Northamptonshire, United Kingdom Gallagher Bassett Full time

    About the RoleWe are seeking an exceptional Litigation Claims Specialist to join our team at Gallagher Bassett. As a Litigation Claims Specialist, you will be responsible for defending litigated motor claims on behalf of large corporates from issue to trial. This will include assessing liability, setting and maintaining reserves, and investigating the merits...

  • Azure Specialist

    5 months ago


    Blisworth, United Kingdom Olleco Full time

    **Azure Specialist** **Blisworth, Northampton** **£45,000 Plus Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service)** This is an amazing opportunity to help make a difference and save the planet by making a positive impact in a ground-breaking business who truly put safety at the heart of everything we do and have big...

  • Azure Specialist

    5 months ago


    Blisworth, United Kingdom Olleco Full time

    **Azure Specialist** **Blisworth, Northampton** **Up to £45,000 Plus Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days Holiday (rising with service)** This is an amazing opportunity to help make a difference and save the planet by making a positive impact in a ground-breaking business who truly put safety at the heart of everything we do and have...


  • Blisworth, Northamptonshire, United Kingdom Gallagher Bassett Full time

    Administrative and Office Supervisor OpportunityWe are seeking a highly skilled and organized individual to join our team as an Administrative and Office Supervisor at Gallagher Bassett. In this critical role, you will provide administrative support to our busy claims teams and ensure the smooth operation of our office.Key Responsibilities:Manage the...


  • Blisworth, Northamptonshire, United Kingdom Olleco Full time

    About the Role:We are seeking a skilled and dedicated individual to join our team as a Cleaner at Olleco. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and hygiene of our offices, restrooms, and kitchen facilities.Key Responsibilities:Clean all offices, restrooms, and kitchen facilities, including dusting,...

  • Litigation Specialist

    3 weeks ago


    Blisworth, Northamptonshire, United Kingdom Gallagher Bassett Full time

    About the RoleWe are seeking an exceptional Litigation Specialist to join our team at Gallagher Bassett. As a Litigation Specialist, you will play a pivotal role in defending litigated motor claims on behalf of large corporates from issue to trial. Your expertise will be invaluable in assessing liability, setting and maintaining reserves, and negotiating...


  • Blisworth, United Kingdom Dragon2000 Full time

    We’re an award-winning provider of business management software, websites and mobile apps to the Automotive industry and due to continued expansion we have a fantastic opportunity for a high performing, self-motivated and organised Administration Assistant with a pleasant and helpful personality to join our fun, open working environment. **About...

  • Litigation Specialist

    1 month ago


    Blisworth, Northamptonshire, United Kingdom Gallagher Full time

    About the RoleWe are seeking an exceptional Litigation Handler to join our esteemed firm, Gallagher, in Blisworth or Tamworth. As a Litigation Handler, you will play a pivotal role in driving our firm's success by defending litigated motor claims on behalf of large corporates.Key ResponsibilitiesDefending litigated motor claims from issue to trial, including...

  • Litigation Specialist

    1 month ago


    Blisworth, Northamptonshire, United Kingdom Gallagher Full time

    About the RoleWe are seeking an exceptional Litigation Handler to join our esteemed firm, Gallagher, in Blisworth or Tamworth. As a Litigation Handler, you will play a pivotal role in driving our firm's success by defending litigated motor claims on behalf of large corporates.Key ResponsibilitiesDefending litigated motor claims from issue to trial, including...

  • Litigation Specialist

    1 month ago


    Blisworth, Northamptonshire, United Kingdom Gallagher Bassett Full time

    About the RoleWe are seeking an exceptional Litigation Handler to join our team at Gallagher Bassett. As a Litigation Handler, you will play a pivotal role in defending litigated motor claims on behalf of large corporates from issue to trial. Your expertise will be invaluable in assessing liability, setting and maintaining reserves, and negotiating with...

  • Litigation Specialist

    1 month ago


    Blisworth, Northamptonshire, United Kingdom Gallagher Bassett Full time

    About the RoleWe are seeking an exceptional Litigation Handler to join our team at Gallagher Bassett. As a Litigation Handler, you will play a pivotal role in defending litigated motor claims on behalf of large corporates from issue to trial. Your expertise will be invaluable in assessing liability, setting and maintaining reserves, and negotiating with...

  • Litigation Specialist

    1 month ago


    Blisworth, Northamptonshire, United Kingdom Gallagher Full time

    Job Title: Litigation HandlerAbout the RoleWe are seeking an experienced Litigation Handler to join our team at Gallagher. As a Litigation Handler, you will play a crucial role in defending litigated motor claims on behalf of large corporates, from issue to trial.Key ResponsibilitiesDefending litigated motor claims, including personal injury/property damage,...

  • Litigation Specialist

    1 month ago


    Blisworth, Northamptonshire, United Kingdom Gallagher Full time

    Job Title: Litigation HandlerAbout the RoleWe are seeking an experienced Litigation Handler to join our team at Gallagher. As a Litigation Handler, you will play a crucial role in defending litigated motor claims on behalf of large corporates, from issue to trial.Key ResponsibilitiesDefending litigated motor claims, including personal injury/property damage,...


  • Blisworth, Northamptonshire, United Kingdom Gallagher Bassett Full time

    Unlock Your Potential as a Litigation HandlerAt Gallagher Bassett, we're expanding our team of dedicated professionals who drive exceptional outcomes for our clients' health and wellbeing. As a Litigation Handler, you'll play a pivotal role in guiding our clients through complex cases, leveraging your expertise to deliver results that exceed expectations.Key...


  • Blisworth, Northamptonshire, United Kingdom Olleco Full time

    About the RoleWe are seeking a highly skilled SQL Database Analyst to join our team at Olleco, a leading provider of sustainable solutions for the foodservice industry. As a key member of our IT department, you will play a crucial role in designing, developing, and maintaining our SQL databases to support our business growth and objectives.Key...


  • Blisworth, Northamptonshire, United Kingdom Olleco Full time

    About the RoleWe are seeking a highly skilled SQL Database Analyst to join our team at Olleco, a leading provider of sustainable solutions for the foodservice industry. As a key member of our IT department, you will play a crucial role in designing, developing, and maintaining our SQL databases to support our business growth and objectives.Key...


  • Blisworth, Northamptonshire, United Kingdom Olleco Full time

    About the Role:We are seeking a skilled SQL Database Analyst to join our team at Olleco. As a key member of our IT department, you will be responsible for designing, developing, and maintaining SQL databases for various projects.Key Responsibilities:Design and develop efficient and optimized SQL queries, stored procedures, functions, and triggers.Perform...


  • Blisworth, United Kingdom Dragon2000 Full time

    Are you an enthusiastic all-rounder with a can-do attitude, who is up for a new challenge in a fun and friendly office? We are an award-winning automotive business management solutions company, and due to continued expansion, we are looking for a bright, organised person to join our office administration team to assist with a variety of tasks to support the...