Technical Support Representative
3 weeks ago
**Why Verifone**:
For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.
**What you'll do**:
- You will be the first point of contact for all customers for product/solution support
- You will use a support database to log up cases and queries
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- You will resolve customer queries on products/solutions whenever possible and refer to other teams as required
- You will continually support the business by ensuring excellent customer service internally and externally
- You will accurately update and maintain internal records and systems
- You will aid in any adhoc administrative matters or projects when applicable
- You will have the ability to work logically, being accurate and thorough, whilst paying attention to detail
- You will be able to multi-task, particularly under pressure and to deadlines, and within SLA
- Ability to establish time requirements and set customer expectations accordingly
- Identify and suggest possible improvements on procedures
**What qualifications will you need to be successful**:
- GCSE level qualification passes to include English and Mathematics or equivalent
- Proficiency in MS Word and MS Excel
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues (Desirable)
- Knowledge of the card payment industry and service provision (Desirable)
- Experience of dealing with all levels of personnel internal and external (Desirable)
- Good interpersonal and customer care skills
- The ability to be objective and think outside of the box
- To be able to work well individually as well as with a team
- To be willing to be responsible, take ownership and use your own initiative
- Good analytical and problem solving skills
**Our commitment**:
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
**tra leo.**:
-
Technical Support Representative
4 weeks ago
Ashford, United Kingdom Verifone Full time**Why Verifone**: For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in...
-
Technical Support Officer
4 weeks ago
Ashford, United Kingdom Connect2Kent Full timeConnect2Kent are currently seeking for a Technical Support Officer to join an on-going temporary assignment for Kent County Councils Road Safety and Active Travel Group Team. - Based in Ashford, Kent - £11.30 per hour - Monday to Friday 9-5pm - Hybrid, 1 day a week in office **Job Purpose**: Working as part of a cross cutting team providing administrative,...
-
Senior Technical Manager
4 days ago
Ashford, Kent, United Kingdom D R Newitt & Associates Full timeJob Title: Site Technical Manager - FMCG We are a leading FMCG business with a sterling reputation in the industry. Our commitment to quality, innovation, and customer satisfaction has positioned us as a top player in the market. As the Site Technical Manager, you will play a pivotal role in ensuring the highest standards of product quality, safety, and...
-
Service Delivery Assistant
4 weeks ago
Ashford, United Kingdom Victim Support Full timeWe have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer...
-
Technical Manager
4 weeks ago
Ashford, United Kingdom Recruitment Genius Full timeLocation: This is a full time office-based role based out of our offices in Ashford **Salary**: £40,000-£50,000 per annum (depending on experience) Company overview We are a supplement supplier based in Ashford, Kent. We have been proudly producing nutritional food products and food supplements since 2011. We are a highly accredited, successful...
-
Technical Manager
4 weeks ago
Ashford, United Kingdom Carrier Full timeAbout the role The Technical Manager is responsible for the oversight and the development of Fire Safety Products and provide quality assurance of current fire detection Products. The Technical Manager can review building control consultations for simple, complex and fire engineered design submissions. Provide support and guidance to the business whilst...
-
Technical Operator
4 weeks ago
Ashford, United Kingdom Premier Foods Full timeA great British food company Premier Foods is one of Britain’s biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and you’ll find them in 94% of British households. At Premier foods we believe in inclusion,...
-
Senior Technical Officer
7 days ago
Ashford, United Kingdom Network Rail Full timeSenior Technical Officer **Location**: Ashford, GB **Department Name**: DD AEPME Ashford Indirect (830802) G1 **About Network Rail**: Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people...
-
Sales Support Executive
5 days ago
Ashford, United Kingdom HR GO Recruitment Full timeWe are super excited to be assisting a wonderful organisation in their search for a Sales Support Executive. They are in the events industry and they have beautiful offices which are in a rural location, perfect for lunch time walks! Location: Near Faversham Hours of work: Monday - Friday 9am - 5:30pm **Salary**: £28- £30k OTE £45K **Benefits...
-
Technical Manager
7 days ago
Ashford, United Kingdom Premier Foods Full timeSite Technical Manager Based - Ashford, TN24 0LU Salary - circa £70,000 per annum + car allowance + bonus + private medical insurance As our next Technical Manager at Ashford, you’ll be part of the site leadership team, driving quality, food safety assurance and business improvement processes for the site. This role is instrumental in...
-
3rd Line Support Engineer
4 weeks ago
Ashford, United Kingdom Constant Recruitment Ltd Full time**3 rd Line Support Engineer** **Ashford** **Salary: £35k - £40k + VAN** The position of an Installations and 3rd Line Support Engineer covers the more complex areas of design, configuration and support of Windows server environments and networks. You will be liaising with clients as a technical lead, support new client onboarding, future planning of...
-
Technical Manager
6 days ago
Ashford, United Kingdom Premier Foods Full timeSite Technical Manager Based - Ashford, TN24 0LU Salary - circa £70,000 per annum + car allowance + bonus + private medical insurance As our next Technical Manager at Ashford, you’ll be part of the site leadership team, driving quality, food safety assurance and business improvement processes for the site. This...
-
SEMH Learning Support Assistant
6 days ago
Ashford, United Kingdom GSL Education - Kent Full timeSEMH Learning Support Assistant Location: Ashford Salary: £83 - 85 per day Start: Immediately Contract: Full-time Looking for an exciting opportunity to make a significant impact in the lives of children with Special Educational Needs? GSL Education Kent is seeking passionate and motivated SEMH Learning Support Assistant to join our dynamic team in...
-
1st Line Support
4 weeks ago
Ashford, United Kingdom Senitor Recruitment Full timeSupport Engineer - Ashford, Kent - £22-25k DOE We are looking for a Support Engineer to join a UK leading manufacturing and distribution company based in Kent. This is a hands-on role diagnosing and troubleshooting software and hardware issues as well as network faults. **Key experience**: Windows OS Windows Server VMware VOIP O365 Active Directory Group...
-
SEMH Learning Support Assistant
6 days ago
Ashford, United Kingdom GSL Education - Kent Full timeSEMH Learning Support AssistantLocation: AshfordSalary: £83 - 85 per dayStart: ImmediatelyContract: Full-timeLooking for an exciting opportunity to make a significant impact in the lives of children with Special Educational Needs?GSL Education Kent is seeking passionate and motivated SEMH Learning Support Assistant to join our dynamic team in Ashford. We...
-
Technical Lead
7 days ago
Ashford, United Kingdom Kent Community Health NHS Foundation Trust Full timeThe NHS is changing. More emphasis on community-based care means there’s never been a better time to join us. We are looking for an enthusiastic and adaptable Technical Lead (Sustainability) to join our professional team. We’re a close team but we’re never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from...
-
SEMH Learning Support Assistant
7 days ago
Ashford, United Kingdom GSL Education Full timeSEMH Learning Support AssistantLocation: AshfordSalary: £83 - 85 per dayStart: ImmediatelyContract: Full-time Looking for an exciting opportunity to make a significant impact in the lives of children with Special Educational Needs?GSL Education Kent is seeking passionate and motivated SEMH Learning Support Assistant to join our dynamic team in Ashford....
-
Field Sales Representative Grocery Ashford
3 weeks ago
Ashford, United Kingdom Red Bull Full timeCompany DescriptionRed Bull UK and Acosta Europe are looking for Field Sales Representatives to join our team based in Ashford, UK.You will drive sales through availability and visibility of Red Bull soft drinks at the point of purchase. Your customer base will consist of independent convenience stores or major retailers in a defined territory. You will be...
-
Ashford, United Kingdom Office Angels Full timeWe're truly excited to be recruiting, exclusively, for this delightful business who have grown year on year within the Events sector. Our client would like to recruit a Sales support person to join their team of 10. Please find all the details below: **Job Title**: Events Sales Support Executive **Location**: Near Faversham/Chilham **Salary**: £28k -...
-
Customer Support Assistant
2 weeks ago
Ashford, Kent, United Kingdom Pontoon Full timeClient Service Representative 12 Month Contract £75,000 per annum (PAYE) My high-profile banking client is seeking a dynamic and experienced Client Service Representative (CSR) to join their team. Your primary responsibilities will include providing exceptional client support, managing trades and positions, and handling inquiries across the derivatives...