Client Support Administrator

6 months ago


Wimborne, United Kingdom The Colour Works Full time

**Working pattern**: Every Monday, Tuesday and Thursday

**Working type**: Office based

Role type: Temporary

**About the role**: The Colour Works was founded in 2003 and is one of Europe’s leading learning and development organisations.

**Duties**:
Office Management
- Handle post and dispatch parcels
- Monitor and order supplies and equipment
- Utilise and maintain the company CRM
- Comply and adhere to GDPR requirements

Customer Support
- Fulfilment of material orders from customers in a timely manner
- Support customers run training workshops; producing documents using online system, keeping them up to date with delegate lists, producing team reports etc
- Setting new customers up for success; liaising with external supplier, scheduling support calls, sending welcome packs, running occasional introductory webinars to help clients utilise systems

Skills and experience
- A great team player who brings positivity to work
- A proactive attitude, able to roll sleeves up and work on any task required
- Can work well under pressure and meet tight deadlines
- Customer-focused mindset, providing excellent service to both internal and external
- Confidence and assertiveness to chase up actions including with external suppliers
- Organised, able to prioritise workload
- Strong work ethic, self-disciplined

Able to handle confidential information

**Job Types**: Part-time, Temporary contract

**Salary**: From £12.00 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Casual dress
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Are you available for all of the 3 month temporary contract?

Ability to Commute:

- Wimborne (required)

Work Location: In person



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